TrustmarkValid
TrustmarkValid
certified since: May 25, 2020
updated on: Jun 8, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
May 5, 2023
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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Reviews for Cookinglife
Verified review
Apr 3, 2023
Speedy Delivery in excellent condition (well packaged). Reasonably priced.
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Verified review
Apr 3, 2023
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Verified review
Apr 2, 2023
Very reasonable price and fast delivery keep up the good work
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Verified review
Really excellent delivery service to the U.K. The Westmark Oil and Vinegar Atomiser Set is very well made product and just what I wanted.
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Verified review
Mar 30, 2023
Answe my calls email and WhatsApp. Parcel arrived with a shelf missing
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Verified review
Mar 30, 2023
Good price, fast delivery
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Verified review
Mar 30, 2023
Great value for money!
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Verified review
Mar 30, 2023
Ask me when I’ve received it!
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Verified review
Mar 29, 2023
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Verified review
Mar 28, 2023
Respond to my emails after I received a very badly damaged order. The order number shown is wrong. Can you help ? All telephone numbers shown on website are wrong or do not respond.
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Verified review
Mar 27, 2023
Fast delivery of a well packaged quality decanter. Ordered Monday and delivered from the Netherlands to the UK by Saturday.
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Answer by Cookinglife
Mar 27, 2023
That is great to hear!
Verified review
Mar 27, 2023
Very quick and free delivery
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Answer by Cookinglife
Mar 27, 2023
Thank you for the feedback!
Verified review
Mar 27, 2023
They aren't answering on questions about my order (I wrote to them on Whatsapp). My order still hasn't been sent, and it has been more than 2 weeks (delivery time was 4-6 days). I'm very disapointed, cause I was counting on that order.
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Answer by Cookinglife
Mar 27, 2023
Very sorry to hear it! Sometimes, the products are not directly available from us but have to be shipped from the manufacturer instead, and this can take longer. This is usually disclosed on the product page, however. Please do not hesitate to reach us by phone during working hours to resolve this matter!
Verified review
Mar 26, 2023
Easy use website.quick delivery
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Answer by Cookinglife
Mar 27, 2023
Thank you for the feedback!
Verified review
Mar 25, 2023
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Verified review
Mar 25, 2023
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Verified review
Mar 25, 2023
Kettle supplied to UK with a continental plug, purchased from a UK website
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Answer by Cookinglife
Mar 27, 2023
Sorry to hear that you were disappointed with the kettle.
For any product that requires a plug, we disclose that the European plug does not fit into the UK 3-pin socket and that an adapter is needed for our UK customers. We are based in the Netherlands, thus our products are not designed for our UK customers.
Verified review
Mar 25, 2023
Easy to order, quick to arrive, very well packaged
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Answer by Cookinglife
Mar 27, 2023
That's great, thank you for your feedback!
Verified review
Mar 24, 2023
Communication with customers
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Answer by Cookinglife
Mar 27, 2023
Thank you for leaving feedback.