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CookinglifeReviews

: 2,476Good

4.27

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certified since: May 25, 2020
updated on: Dec 8, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Dec 8, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,039 verified reviews in the last 12 months

2,476 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

Sort by Latest first 
(21)
(139)
 Verified review
May 4, 2022
Items not properly packed.
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Answer by Cookinglife
May 6, 2022
Sorry to hear your items were not properly packed! Please reach out to our customer service team for further assistance.
 Verified review
Apr 18, 2022
This is a good concept badly designed. The blade is far too narrow (1 mm) and therefore the blade holder crushed the slice as it's made. If you want a nice slice this is not for you. If you want flakes of cheese it might suit you.
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Answer by Cookinglife
Apr 19, 2022
How unfortunate to hear you are not satisfied with your purchase. Please reach out to your customer service team at info@cookinglife.eu with specific product information so we can improve our performance.
 Verified review
Apr 15, 2022
My order has not been delivered
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Answer by Cookinglife
Apr 19, 2022
We are very sorry to hear that you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
Apr 14, 2022
Worst customer service i have ever seen, no lea way at all bought dinner service cost €180 and about a quarter is broken and no come back with the company 😢 very disappointed
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Answer by Cookinglife
Apr 19, 2022
How unfortunate to hear your product received damage! I understand how frustrating that can be. Please follow up with our customer service team at info@cookinglife.eu and fill out the return form at https://www.returnform.com/cookinglife. We are happy to work towards a solution!
 Verified review
Apr 6, 2022
Worst customer service ever!! I'm just being ignored! I sent several emails regarding my order and I never got an answer except for once that fotos were missing. After attaching them again, again no reply. Now the time for a return is over and I'm stuck with possibly faulty products. I used to be content with the products but now I will never order from them again!!
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 Verified review
Mar 29, 2022
They don’t have the product I bought. They contact me saying that maybe they will have it in few weeks but time pass and I didn’t hear from them. I had to contact them again, they definitely don’t have my product choice and suggested to change for an other model. I’m really disappointed with the company and they communication, they sell a product they don’t have and let me waiting for nearly a month and now the first option they offer is not a refund. I want my money back and I will never buy in this shop again.
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Answer by Cookinglife
Apr 4, 2022
How unfortunate to hear that the product you would like to order is not in stock. Please reach out to our customer service team at info@cookinglife.eu to be helped as soon as possible.
 Verified review
Mar 28, 2022
DO NOT ORDER FROM THIS COMPANY. GOODS ARRIVED BROKEN BUT BECAUSE I DIDNT FLAG WITH 24 HOURS NO REFUND. RIDICOLOUS
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Answer by Cookinglife
Mar 29, 2022
How unfortunate to hear that you had a negative experience with Cookinglife. Please reach out to our customer service team and we will help you right away.
 Verified review
Mar 26, 2022
Very aggressive and curt customer service. Many emails from different people without proper explanation. No tracking number shared. Items were not in stock although website said they were.
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Answer by Cookinglife
Mar 28, 2022
How unfortunate to hear that you were not provided a tracking number. Please reach out to our customer service team directly at info@cookinglife.eu so we can assist you right away.
 Verified review
Mar 24, 2022
The handle on my cast iron pan arrived broken
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Answer by Cookinglife
Mar 25, 2022
How annoying to hear, we are happy to resolve this! Could you please email a picture of your order and pictures to info@cookinglife.nl? Team Cookinglife
 Verified review
Mar 24, 2022
Where's my parcel
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Answer by Cookinglife
Mar 25, 2022
We will be happy to help you, could you send us your order details to info@cookinglife.nl? Team Cookinglife
 Verified review
Mar 22, 2022
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 Verified review
Mar 17, 2022
Very disappointed with my purchase. The base of the Fondue that I received doesn’t corresponds to the original base of the fondue set, therefore, the fondue can not be assembled. I reported the situation to cookinglife and I was basically ignored!!!
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 Verified review
Mar 14, 2022
I haven’t received my parcel yet!
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 Verified review
Mar 14, 2022
One of the worst customer experiences I've had purchasing in Europe. I ordered an item that became very delayed. Writing to customer support, I got a late response, telling me that it was lost in the post and there was nothing to do. I had to wait 45 days in order to get my money back, and even then I had to insist for this to occur. I got finally my refund after more than 50 something days post-purchase
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 Verified review
Mar 14, 2022
I cannot rate a product that I still haven’t received.
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 Verified review
Mar 12, 2022
I have order Le Creuset TNS 32cm wok, however, it was delivered a Kettles to me which is incorrect and I did send email to CS to report this issue but still waiting reply. 😫😫😫😫😫
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Answer by Cookinglife
Mar 14, 2022
How unfortunate to hear that you accidentally received the wrong product! Our customer service team is happy to help you as soon as possible.
 Verified review
Mar 11, 2022
They sent me the wrong product
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Answer by Cookinglife
Mar 14, 2022
How unfortunate that you received the wrong product. Luckily, this is an easy fix and our customer service team is happy to help. Please reach them at info@cookinglife.eu and we will sort this out as soon as possible.
 Verified review
Mar 9, 2022
My delivery was sent to the wrong place so there was a delay for it to get to me.
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 Verified review
Mar 9, 2022
My product still hasn’t arrived - ordered one week ago and website said delivery in 2 days. I can see from tracking the package is still in Fed Ex Netherlands. Emailed company but no answers. Very very poor
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 Verified review
Mar 9, 2022 
I ordered a kettle, It's got a 2 pin plug so not suitable for UK, when I wanted to return it, I was told I'd have to pay the return cost of £11.20. I still have the kettle that I cant't use. Very unprofessional.
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