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CookinglifeReviews

: 2,476Good

4.27

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Valid

with Buyer Protection

certified since: May 25, 2020
updated on: Dec 7, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Dec 7, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,039 verified reviews in the last 12 months

2,476 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

Sort by Latest first 
(21)
(139)
 Verified review
Mar 8, 2022
Received torn box which was excessivly large for my items packaging was very unptofessional and broken item in huge shipping box.
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 Verified review
Mar 8, 2022
Shopping on this site is an excellent experience and it is really easy to search and browse. Also the selection of glassware is excellent. Shipping costs and times are also very good. Unfortunately there appears to be no after sales/customer service. My order arrived on Wednesday the 2nd of March and one item was broken. I emailed the company immediately (and also tried to submit a claim via the website but my order was not found) with evidence of the damage, and despite several emails to follow up I am yet to receive any response. Luckily I paid with PayPal so I have requested a refund for the item from there. By all means shop here (the range and prices are very good) but pay using PayPal or credit card as you will have buyer protection. Do not pay using debit card as you won't. Hopefully they will improve customer service as this would be a 5 star review otherwise.
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 Verified review
Mar 5, 2022
The pan had arrived broken
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Answer by Cookinglife
Mar 7, 2022
how unfortunate to read that your order arrived damaged. Luckily, there is an easy solution. Please reach out to our customer service team so we can get this straightened out right away.
 Verified review
Mar 5, 2022
The order was broken and missing an entire dinner set. Awful.
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Answer by Cookinglife
Mar 7, 2022
how unfortunate your order arrived with damage - please reach out to our customer service team right away so we can get this straightened out immediately.
 Verified review
Mar 3, 2022
Still have not yet received my order. Will not use your company again, sorry. Eleanor Pelan
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 Verified review
Mar 2, 2022
You sent me wrong item. Not happy at all
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Answer by Cookinglife
Mar 3, 2022
Sorry to hear you received the wrong item! Luckily, this is an easy fix. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
Mar 1, 2022
I have waited over a week for my raclette grill ( estimated delivery 2-4 days) and Hermès canno give me a time for delivery. All they say is there has been a problem. Use a different carrier, their website is inpenetratab’e.
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Answer by Cookinglife
Mar 3, 2022
How unfortunate that your package is delayed! Please reach out to our customer service team and we will be happy to help you right away!
 Verified review
Feb 28, 2022
I'm very disappointed! I ordered 6 glass cups. All arrived broken. The glasses were fitted together and I think that was the reason. They should wrap each one separately. I like the glasses a lot but I'm going to ask for a refund because I'm afraid they'll send the glasses again and they'll also arrive broken.
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Answer by Cookinglife
Feb 28, 2022
How unfortunate that your order arrived completely damaged! We pack each order with extreme caution but unfortunately mistakes do happen. Luckily, there is a simple solution. Please contact our customer service team at info@ cookinglife.eu so we can help you as soon as possible!
 Verified review
Feb 27, 2022
Ordered kettle to Ireland and received it with European plug. Complained and was told they don’t have said kettle available with Irish plug. Why not to say that in the listing? Why to sell it to Ireland if you can’t provide it will work in Ireland. Absolute farce. My first and last time ordering from this site.
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Answer by Cookinglife
Feb 28, 2022
Sorry to hear that you are disappointed with your purchase. However, Cookinglife does in fact state on the product description that this product comes with a European plug, along with all of our electronic appliances.
 Verified review
Feb 26, 2022
I am still waiting on my bags . It's a joke it said it was coming from Ireland when I ordered them it's obviously not
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Answer by Cookinglife
Feb 28, 2022
How unfortunate to hear you have yet to receive your order! Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
Feb 21, 2022
Customer Service response is quick but so unhelpful. Asking me to take a picture of the inside of a barrel that is 1 - 2 cm in diameter.
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 Verified review
Feb 20, 2022
Wrong item sent and no reply to my queries.
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Answer by Cookinglife
Feb 21, 2022
How unfortunate to hear that you have not yet received your purchase. Our customer service team at info@cookinglife.eu will be happy to open up an investigation for you.
 Verified review
Feb 17, 2022
I’m sure the product was lovely but it came completely smashed in the box. Not impressed
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Answer by Cookinglife
Feb 21, 2022
How unfortunate to hear your purchase arrived with damage... I understand how frustrating that can be. Please reach out to our customer service team (info@cookinglife.eu) for assistance as soon as possible.
 Verified review
Feb 16, 2022
Misleading E-Mail. Telling the the item i want is back in stock, so i order it and afterwards i have to find out that it is NOT IN STOCK. No reaction to my E-Mail until now........
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 Verified review
Feb 14, 2022
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 Verified review
Feb 14, 2022
I haven´t even received the goods yet !!!!! Where the hell is my order ???
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 Verified review
Feb 14, 2022
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Answer by Cookinglife
Feb 14, 2022
Sorry to see you left a one star review. Is there something we can do to improve your Cookinglife experience? Please feel free to reach out to us at info@cookinglife.eu
 Verified review
Feb 13, 2022
I ordered 16 beer glasses. Due to poor wrapping and labelling of the shipment, 6 of the glasses arrived smashed. I expect to have these replaced or refunded.
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Answer by Cookinglife
Feb 14, 2022
How unfortunate to read your order was delivered damaged. Luckily, there is an easy solution. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away
 Verified review
Feb 12, 2022
No order received even though I received an update that it was in transit a week ago.
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Answer by Cookinglife
Feb 14, 2022
Sorry to hear you haven't received your order yet. In order for us to help you, please reach out to our customer service team.
 Verified review
Feb 11, 2022
I wanted three round bottle's but maybe I ordered the wrong ones. I got one round blue bottle and two clear square bottles.
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