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CookinglifeReviews

: 2,359Good

4.33

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with Buyer Protection

certified since: May 25, 2020
updated on: Sep 25, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Sep 25, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,349 verified reviews in the last 12 months

2,359 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

Sort by Latest first 
(29)
(164)
 Verified review
Dec 2, 2021
The crockery arrived broken, their returns site did not work, it is a total nightmare, once I did manage to get in contact they offered me a refund on the damaged items, what good is an incomplete set, absolutely appalling, definitely one to avoid.
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Answer by Cookinglife
Dec 6, 2021
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
Dec 1, 2021
I have made an order on mid November and until now i haven´t received it nor any confirmation that the item has been dispatched . My order number is 288860
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 Verified review
Dec 1, 2021
I have not received my order which according to previous emails was 294965 tracking order C00047ONL20244292101 Fedex tracking says they have no record
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Answer by Cookinglife
Dec 6, 2021
Sorry to hear you are experiencing delays in fulfilling your order. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as quickly as possible!
 Verified review
Nov 28, 2021
The order did not arhive even after 11 dans !
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 Verified review
Nov 27, 2021
I will update my review when my refund request is completed. I ordered 3 items and a Le Creuset frying pan arrived severely damaged on the handle. I immediately requested a return and refund. The process is rather slow and it's taking some time which is annoying. I can't believe an item as damaged as that one was shipped in the first place.
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 Verified review
Nov 25, 2021
Item arrived broken.
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Answer by Cookinglife
Dec 6, 2021
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
Nov 24, 2021
Order was cancelled without explanation in English
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Answer by Cookinglife
Dec 6, 2021
We are sorry to hear about your negative experience! Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as soon as possible!
 Verified review
Nov 23, 2021
The two Le Cruset mugs I ordered came very loosely wrapped together in bubble wrap in a large box, they had banged off one another and the handle was broken off one. I'm not willing to go to the trouble of returning it but I would not order from this site again.
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Answer by Cookinglife
Dec 6, 2021
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
Nov 22, 2021
Bought a toaster 7 days ago and still waiting......so I'm afraid I can't rate the item but yes the customers service..
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 Verified review
Nov 20, 2021
I send very clear question about the VAT policy since the buyer is an EU registered company. No response for my question nor was the VAT deducted from the prize. After receiving the purchase it turned out to be not working properly. Just sending an inquiry about this matter.
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 Verified review
Nov 19, 2021
I still have not received my package!!!!! order 376055 It has been well over a week -- I have emailed support and called the 2nd delivery company that it was sent to --- still no status! no delivery date! this is terrible
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 Verified review
Nov 18, 2021
Recieved the wrong items after a week waiting
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 Verified review
Nov 16, 2021
Not arrived yet
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 Verified review
Nov 16, 2021
Never get my items
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 Verified review
Nov 14, 2021
My package was not delivered two days the courier is messing me about
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 Verified review
Nov 14, 2021
NO DELIVERY YET!!!!
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 Verified review
Nov 10, 2021 
The cups and saucers were much smaller than the ones I ordered. It took over a week to receive the goods after they had arrived in the UK. Very disappointed. Too much trouble to return the goods. Will not order from this company again.
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 Verified review
Nov 10, 2021
I have not had the item delivered as yet. I am to refuse to accept the item when it finally arrives as I wish to receive a refund
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 Verified review
Nov 9, 2021
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 Verified review
Nov 8, 2021
Get in contact with me and let me know when and if I will be receiving my order , I have contacted my credit card company to advise them of possible fraud
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