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certified since: May 25, 2020
updated on: Mar 28, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Oct 24, 2022
They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that you had a negative experience.
Verified review
Jun 13, 2022
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise...
Related to the products everything was ok!.
Best regards,
José Alface
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Verified review
Jul 2, 2022
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
Jul 4, 2022
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
Verified review
Oct 23, 2022
Unfortunately these products are not made in Europe. At that price I was expecting higher quality. If I wish to buy shit I would have ordered on Wish.
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Answer by Cookinglife
Nov 4, 2022
We're sorry to hear the quality was not up to your standards. Wherever possible, we seek to disclose the country of origin on our product pages.
Verified review
May 20, 2022
Arrived in good order but later than indicated on website when ordering.
Packaging can be improved - seems a bit flimsy.
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Verified review
May 26, 2022
Item delivered on time but one coffee/tea spoon was missing. Otherwise I would have given the extra star
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Answer by Cookinglife
May 30, 2022
It is unfortunate to hear that your order arrived incomplete. Please reach out to our customer service team as soon as possible so we can help you right away.
Verified review
Sep 23, 2022
Please remove items for sale if they are no longer in stock and you aren’t getting them in again.
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Answer by Cookinglife
Sep 30, 2022
Thank you for the feedback - we are working hard to keep our website updated.
Verified review
Oct 28, 2022
Glasses were badly packed...all marked from being packed against each other and rubbing..
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Answer by Cookinglife
Nov 4, 2022
Sorry to hear that your order did not arrive in perfect condition. If you haven't already, please do not hesitate to contact us at info@cookinglife.eu to resolve this matter.
Verified review
May 1, 2022
Ordered arrived quickly. Packaging flimsy, not fit for purpose. Part of order broken.
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Answer by Cookinglife
May 6, 2022
How unfortunate to hear that part of your order arrived damaged! Luckily, there is a simple solution. Please reach out to our customer service team as soon possible for further assistance.
Verified review
Aug 17, 2022
Good packaging, prompt delivery but tracking information was sparse.
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Answer by Cookinglife
Aug 18, 2022
Thank you for your feedback!
Verified review
Sep 26, 2022
I had one plate that was smashed - though the rest were fine
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Answer by Cookinglife
Sep 30, 2022
What a shame - please do not hesitate to get in touch with our customer service to find a solution. You can reach us at info@cookinglife.eu.
Verified review
May 21, 2022
Liked the product, but one of cereal bowls arrived broken,
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Verified review
Apr 28, 2022
Service was good but items ordered arrived damaged.
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Verified review
Nov 26, 2022
Iron pans with rust, after first wash before use…
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear that! Rust should indeed not appear after only one wash - even if the iron pans were left undried. Please make sure to reach out to our customer service to find a solution, if you have not already.
Verified review
Jul 13, 2022
The pasta machine is of very poor quality....
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Answer by Cookinglife
Jul 18, 2022
Very sorry to hear that the product did not meet your expectations. Please do not hesitate to contact our customer service at info@cookinglife.eu to find a resolution.
Verified review
Apr 3, 2022
Buen servicio llego la caja Intacta
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Verified review
Sep 29, 2022
Arrived late
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Answer by Cookinglife
Sep 30, 2022
Very sorry to hear that! We hope that everything else regarding your order went smoothly.
Verified review
Oct 5, 2022
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Verified review
May 15, 2022
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