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cookinglife.eu
Reviews:

471 reviews in the last 12 months3,179 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jun 13, 2023
 Verified review

Order Undelivered

Please let me know when you will deliver my order, i have been waiting 3 weeks
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Answer by cookinglife.eu
Jun 30, 2023
Dear customer, We are sorry to hear that your order was not shipped on time. I see in the system that your order was delivered yesterday (29/06). Apologies for the delay. We are working hard with our team to avoid this next time. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Apr 21, 2023
 Verified review
broken items / damaged goods and no contact back
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Apr 26, 2023
 Verified review
To get the items I have ordered.
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Jul 27, 2023
 Verified review
Not received order yet
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Answer by cookinglife.eu
Jul 28, 2023
Dear customer, Thank you for your review. We apologise for not delivering your order on time! I see in the system that your order was shipped from our warehouse on 20/07 and is currently on its way to you. Apologies again for the inconvenience and we hope you enjoy your purchase! Kind regards, Team Cookinglife