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Reviews for cookinglife.eu
Top positive review
cookinglife.eu customer
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Apr 28, 2023
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Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Top negative review
cookinglife.eu customer
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May 29, 2023
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My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
cookinglife.eu customer
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Jan 9, 2023
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cookinglife.eu customer
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Dec 31, 2022
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cookinglife.eu customer
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Dec 29, 2022
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cookinglife.eu customer
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Dec 25, 2022
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on time in one piece
Answer by cookinglife.eu
Jan 5, 2023
That is great, thank you for leaving feedback!
cookinglife.eu customer
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Dec 23, 2022
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cookinglife.eu customer
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Dec 21, 2022
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cookinglife.eu customer
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Dec 21, 2022
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Haven’t got the goods
Answer by cookinglife.eu
Jan 5, 2023
Very sorry to hear it. If you have not already, please do not hesitate to reach out to us at info@cookinglife.eu to help resolve the matter.
cookinglife.eu customer
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Dec 20, 2022
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Ordered a x mas gift, payed for it and received an e mail 2 days later that it was not in stock. As this was for my mother I'm a very disappointed and this is my second disappointment with this company in under a month.
Answer by cookinglife.eu
Jan 5, 2023
We are very sorry to hear about your negative experience.
cookinglife.eu customer
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Dec 17, 2022
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cookinglife.eu customer
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Dec 5, 2022
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Answer emails sent to you about when my delivery can be expected. Money charged 28 November but no update on when I might receive order!
Answer by cookinglife.eu
Dec 9, 2022
Very sorry to hear that you have not received an update regarding your order yet. Please do not hesitate to reach out to our customer service team via phone or email again if the matter is still unresolved.
cookinglife.eu customer
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Dec 2, 2022
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Great
cookinglife.eu customer
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Nov 13, 2022
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cookinglife.eu customer
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Oct 29, 2022
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Initial delivery arrived quickly but unfortunately the glasses were broken reported with photos
They apologised and have said they will send replacements if these arrive intact then they deserve four stars
Answer by cookinglife.eu
Nov 4, 2022
Very sorry to hear that your first order arrived broken.
cookinglife.eu customer
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Oct 24, 2022
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Apparently my parcel was damaged by FedEx enroute. But I have only just found this out via tracking. Cooking Life have not contacted me thus far. Maybe FedEx haven’t informed Cooking Life yet, but still not impressed
Answer by cookinglife.eu
Nov 4, 2022
Very sorry to hear it. Please do not hesitate to contact us at info@cookinglife.eu to make sure the situation is resolved, and that we have all the right contact details for you.
cookinglife.eu customer
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Oct 24, 2022
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They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
Answer by cookinglife.eu
Nov 4, 2022
Very sorry to hear that you had a negative experience.
cookinglife.eu customer
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Oct 6, 2022
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Le Creuset Sugar Bowl
I neglected to take measurements of my recent Le Creuset sugar bowl assuming it resembled the picture and was a normal (diameter 10cm and height 7cm.) sugar bowl size. It didn’t give a measurement- just that it was 80ml. It arrived and was sized for a dolls house - miniscule - and obviously grossly overpriced for what it was. Very disappointed. Think it should be clearly advertised as a minuscule item and be given proper dimensions.
Answer by cookinglife.eu
Oct 14, 2022
Sorry to hear that you were let down by the Le Creuset Sugar Bowl. We always do our best to accurately represent the products on our website, and the dimensions of the Le Creuset Sugar Bowl are readily available on the product page.
cookinglife.eu customer
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Oct 5, 2022
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