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cookinglife.eu
Reviews:

472 reviews in the last 12 months3,181 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jan 17, 2024
 Verified review

Effective and trustable

Effective and trustable - period!
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Answer by cookinglife.eu
Jan 17, 2024
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with our service. Enjoy your Alessi Serving Spoon Dry!
Jan 14, 2024
 Verified review
Thanks
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Answer by cookinglife.eu
Jan 15, 2024
Dear Witold, Thank you so much for your great five-star review of the Sareva Vacuum Glass Oven Trays! We really appreciate your positive feedback. Kind regards, Team Cookinglife
Jan 14, 2024
 Verified review
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Answer by cookinglife.eu
Jan 15, 2024
Dear Emilia, Thank you for the fantastic five-star review of the Bowls & Dishes Serving Board! We are delighted that you are happy with your purchase. Enjoy using it, and we look forward to serving you again in the future! Kind regards, Team Cookinglife
Jan 13, 2024
 Verified review
very fast service. will be buying from you again,
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Answer by cookinglife.eu
Jan 15, 2024
Dear Con, Your satisfaction is our success! We"re grateful for your feedback on our fast service. Looking forward to serving you again in the future. Kind regards, Annemijn Team Cookinglife
Jan 13, 2024
 Verified review
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Answer by cookinglife.eu
Jan 13, 2024
Beste Anne, Hartelijk dank voor het toekennen van 5 sterren aan je recente aankoop. We hopen dat je er volop van geniet!   Met vriendelijke groet, Team Cookinglife
Jan 12, 2024
 Verified review
First time order. This was the first time I ordered off cookinglife . Always slightly apprehensive about ordering from my usual places. But I’m delighted and it was quick delivery and updates on my order . I will definitely order again from here. Nice coffee station set up .
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Answer by cookinglife.eu
Jan 12, 2024
Dear Niamh Leahy, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and your new coffee station. We look forward to seeing you back at Cookinglife for your next order. Have fun with your Jay Hill Dolce Gusto Cupholder! Kind regards, Team Cookinglife
Jan 10, 2024
 Verified review

Good service

Service, product and delivery as described
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Answer by cookinglife.eu
Jan 11, 2024
Beste Jamie, Bedankt voor je mooie review! Veel plezier met je Rebottled Waterglas Mix. Mocht je in de toekomst nog vragen hebben, dan staan we voor je klaar.
Jan 7, 2024
 Verified review

Was nervous reading the reviews but no need

Was nervous reading the reviews after I placed my order but no need - correct items delivered within a week. The shipping email did have an incorrect link on it but was easily traced through the main delivery company website.
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Answer by cookinglife.eu
Jan 8, 2024
Dear Lesley, How nice to hear that you are happy with your order and that everything went well! We apologise for the confusion around the shipping link, we"re going to sort this out to make sure it doesn"t happen in the future. Thank you for your lovely review! Enjoy your Westinghouse Roaster. If you have any questions or comments, we"d love to hear from you! Kind regards, Team Cookinglife
Jan 2, 2024
 Verified review
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Jan 3, 2024
Dear Tom, Thank you for your 5-star review! We are happy to hear that you are satisfied with your experience at Cookinglife. If you have any questions or comments in the future, we would love to hear from you!
Dec 26, 2023
 Verified review
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Dec 29, 2023
Dear Patrick, Thank you for the 4-star review. We"re glad to see that you"re satisfied with your experience at Cookinglife. If you have any comments or suggestions on how we could have made your experience a 5-star one, we would love to hear from you! Enjoy your Jay Hill Steak Knives Laguiole! Kind regards, Team Cookinglife
Dec 23, 2023
 Verified review
Efficient tracking service well adhered to and parcel arrived exactly when promised
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Answer by cookinglife.eu
Dec 28, 2023
Dear Martin, Thank you for your wonderful review! We"re delighted to hear that you were satisfied with our tracking service and the timely delivery of your order. We hope you enjoy using your Alessi Toaster! If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Dec 21, 2023
 Verified review
I was nervous ordering from a European country for a uk delivery. Very impressed the item as dispatched the same day and arrived within 5 day. Well done.
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Answer by cookinglife.eu
Dec 22, 2023
Best Kay, Thanks for your fantastic review! We"re thrilled to hear that you had a positive experience and that your Cosy & Trendy Fondue Set arrived timely. Enjoy your fun and tasty fondue nights! Should you need anything else, feel free to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 21, 2023
 Verified review
Quick drlivery
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Answer by cookinglife.eu
Dec 22, 2023
Dear Siobhan, Thanks for your lovely review! We"re glad to hear that your SMEG Mini Water Kettle arrived in a jiffy. Enjoy brewing up your favourite hot drinks with it! If you have any other questions or need further assistance in the kitchen, don"t hesitate to drop us a line. Kind regards, Team Cookinglife
Dec 20, 2023
 Verified review
The order arrived quickly, however, contact with the customer was not informative.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Carlos, We appreciate your feedback and we"re sorry to hear that you weren"t happy with the level of communication. We"re always striving to improve our services. In the future, if you have questions about your order, don"t hesitate to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 19, 2023
 Verified review
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Dec 23, 2023
Dear Fabiana, Thanks for your 5-star rating! We"re thrilled to see that you"re happy with our service. Enjoy your Cookinglife Beer Glasses Basic 500 ml - 6 pieces. If there"s anything else we can help you with, feel free to ask. With kind regards, Team Cookinglife
Dec 19, 2023
 Verified review

Very happy

Was a bit worried after reading the reviews, but delivered in 7 days, no damage and exactly as described. Packaged really well.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Belinda, Great to hear that you"re pleased with your experience and that your Villa d"Este Serviesset Acquerello 18-Delig arrived safe and sound! We always strive to provide the best service and we"re thrilled that we could meet your expectations. Thank you for your lovely review, enjoy creating delicious meals with your new dinnerware set! We wish you happy holidays🎄  Met vriendelijke groet, Team Cookinglife
Dec 18, 2023
 Verified review
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Answer by cookinglife.eu
Dec 22, 2023
Beste De Moor Totaal, Dank je wel voor de geweldige 5 sterren review. We zijn blij dat je zo tevreden bent en hopen dat we je in de toekomst opnieuw van dienst kunnen zijn. Fijne feestdagen toegewenst! 🎅️ Met vriendelijke groet, Team Cookinglife
Dec 15, 2023
 Verified review
Product supposed to be on stock - delivery within 5-7 days. It takes them 15 days.
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Answer by cookinglife.eu
Dec 16, 2023
Dear Jan, Our sincere apologies for the delay in the delivery of your Le Creuset Whistling Kettle. We understand how important it is to receive your order on time and we are sorry that we were unable to provide this. Nevertheless, we hope you will experience much joy from the beautiful Le Creuset Whistling Kettle Tradition Cherry Red! We hope this beautiful acquisition will fill your days with warm moments and delicious brews. If there is anything we can help with or if you have any questions, please let us know. Once again, our sincere apologies for the delay. We greatly appreciate your patience and hope it will not affect your experience. Enjoy your new acquisition! Kind regards, Team Cookinglife
Dec 15, 2023
 Verified review
Uitstekend!
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Answer by cookinglife.eu
Dec 16, 2023
Beste klant, Bedankt voor jouw positieve beoordeling! Wat fijn om te horen dat je een fijne ervaring hebt gehad met onze service. Geniet van de betoverende sfeer met de Alessi Kerststal en zijn bijbehorende figuren. Moge deze toevoeging aan je kerstviering een bron van vreugde en betekenis zijn tijdens deze feestelijke dagen. Met vriendelijke groet, Team Cookinglife
Dec 8, 2023
 Verified review
Excellent product, excellent dellivery service.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Barbara, Thank you for your wonderful review! We"re delighted that you"re happy with your product and our delivery service. Enjoy your new kitchen items! Kind regards, Team Cookinglife