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cookinglife.eu
Reviews:

472 reviews in the last 12 months3,181 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Jan 7, 2024
 Verified review

Was nervous reading the reviews but no need

Was nervous reading the reviews after I placed my order but no need - correct items delivered within a week. The shipping email did have an incorrect link on it but was easily traced through the main delivery company website.
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Answer by cookinglife.eu
Jan 8, 2024
Dear Lesley, How nice to hear that you are happy with your order and that everything went well! We apologise for the confusion around the shipping link, we"re going to sort this out to make sure it doesn"t happen in the future. Thank you for your lovely review! Enjoy your Westinghouse Roaster. If you have any questions or comments, we"d love to hear from you! Kind regards, Team Cookinglife
Jan 2, 2024
 Verified review
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Answer by cookinglife.eu
Jan 3, 2024
Dear Tom, Thank you for your 5-star review! We are happy to hear that you are satisfied with your experience at Cookinglife. If you have any questions or comments in the future, we would love to hear from you!
Dec 23, 2023
 Verified review
Efficient tracking service well adhered to and parcel arrived exactly when promised
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Answer by cookinglife.eu
Dec 28, 2023
Dear Martin, Thank you for your wonderful review! We"re delighted to hear that you were satisfied with our tracking service and the timely delivery of your order. We hope you enjoy using your Alessi Toaster! If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Dec 21, 2023
 Verified review
I was nervous ordering from a European country for a uk delivery. Very impressed the item as dispatched the same day and arrived within 5 day. Well done.
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Answer by cookinglife.eu
Dec 22, 2023
Best Kay, Thanks for your fantastic review! We"re thrilled to hear that you had a positive experience and that your Cosy & Trendy Fondue Set arrived timely. Enjoy your fun and tasty fondue nights! Should you need anything else, feel free to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 21, 2023
 Verified review
Quick drlivery
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Answer by cookinglife.eu
Dec 22, 2023
Dear Siobhan, Thanks for your lovely review! We"re glad to hear that your SMEG Mini Water Kettle arrived in a jiffy. Enjoy brewing up your favourite hot drinks with it! If you have any other questions or need further assistance in the kitchen, don"t hesitate to drop us a line. Kind regards, Team Cookinglife
Dec 19, 2023
 Verified review
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Answer by cookinglife.eu
Dec 23, 2023
Dear Fabiana, Thanks for your 5-star rating! We"re thrilled to see that you"re happy with our service. Enjoy your Cookinglife Beer Glasses Basic 500 ml - 6 pieces. If there"s anything else we can help you with, feel free to ask. With kind regards, Team Cookinglife
Dec 19, 2023
 Verified review

Very happy

Was a bit worried after reading the reviews, but delivered in 7 days, no damage and exactly as described. Packaged really well.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Belinda, Great to hear that you"re pleased with your experience and that your Villa d"Este Serviesset Acquerello 18-Delig arrived safe and sound! We always strive to provide the best service and we"re thrilled that we could meet your expectations. Thank you for your lovely review, enjoy creating delicious meals with your new dinnerware set! We wish you happy holidays🎄  Met vriendelijke groet, Team Cookinglife
Dec 18, 2023
 Verified review
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Answer by cookinglife.eu
Dec 22, 2023
Beste De Moor Totaal, Dank je wel voor de geweldige 5 sterren review. We zijn blij dat je zo tevreden bent en hopen dat we je in de toekomst opnieuw van dienst kunnen zijn. Fijne feestdagen toegewenst! 🎅️ Met vriendelijke groet, Team Cookinglife
Dec 15, 2023
 Verified review
Product supposed to be on stock - delivery within 5-7 days. It takes them 15 days.
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Answer by cookinglife.eu
Dec 16, 2023
Dear Jan, Our sincere apologies for the delay in the delivery of your Le Creuset Whistling Kettle. We understand how important it is to receive your order on time and we are sorry that we were unable to provide this. Nevertheless, we hope you will experience much joy from the beautiful Le Creuset Whistling Kettle Tradition Cherry Red! We hope this beautiful acquisition will fill your days with warm moments and delicious brews. If there is anything we can help with or if you have any questions, please let us know. Once again, our sincere apologies for the delay. We greatly appreciate your patience and hope it will not affect your experience. Enjoy your new acquisition! Kind regards, Team Cookinglife
Dec 15, 2023
 Verified review
Uitstekend!
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Answer by cookinglife.eu
Dec 16, 2023
Beste klant, Bedankt voor jouw positieve beoordeling! Wat fijn om te horen dat je een fijne ervaring hebt gehad met onze service. Geniet van de betoverende sfeer met de Alessi Kerststal en zijn bijbehorende figuren. Moge deze toevoeging aan je kerstviering een bron van vreugde en betekenis zijn tijdens deze feestelijke dagen. Met vriendelijke groet, Team Cookinglife
Dec 8, 2023
 Verified review
Excellent product, excellent dellivery service.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Barbara, Thank you for your wonderful review! We"re delighted that you"re happy with your product and our delivery service. Enjoy your new kitchen items! Kind regards, Team Cookinglife
Dec 8, 2023
 Verified review
So nice to find what you want and have it safely wrapped and unamaged.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Kevin, Thanks for your fantastic review! We"re delighted to hear that you"re happy with your purchase and the condition it arrived in.  Enjoy your Maxwell & Williams Underplate from the White Basics collection to the full! Let it enrich your table setting and make every dinner special with this beautiful plate 🙂  Kind regards, Team Cookinglife
Dec 7, 2023
 Verified review
Fast dellivery and good comunicativo, goods as described
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Answer by cookinglife.eu
Dec 8, 2023
Dear Pedro, Thank you for your kind review! We"re very glad to hear that you"re satisfied with our service and the product. Enjoy your Laguiole Style de Vie Steak Forks Luxury Line Black Ebony set! If you have any more questions or need further assistance, feel free to reach out. We"re here to help! Kind regards, Team Cookinglife
Dec 5, 2023
 Verified review

Excellent service!

Easy to order on the website....dispatched the next day and received ahead of the planned delivery date....cannot recommend enough!
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Answer by cookinglife.eu
Dec 5, 2023
Dear Carl, Wow! Thanks for your fantastic review! We"re thrilled to hear that you had a great experience with us. We hope you enjoy your Alessi Bestekset Nuovo Milano. Thanks for recommending us and we look forward to serving you again soon!
Dec 3, 2023
 Verified review
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Answer by cookinglife.eu
Dec 5, 2023
Dear Yassen, Thanks for your 5-star rating!  We"re glad you"re happy with your experience. Enjoy your BK Karaf With 4 Picardie Glasses! If you have any further questions,  don"t hesitate to reach out.  Best wishes,  Team Cookinglife
Dec 3, 2023
 Verified review
Very good range of products at great prices. Quick delivery
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Answer by cookinglife.eu
Dec 5, 2023
Dear Dianne, Thank you for your nice review!  We"re delighted to hear that you"re happy with our product range and prices.  We hope you enjoy your new items! Kind reagrds,  Team Cookinglife
Dec 3, 2023
 Verified review
Great service.. great products.. would definitely recommend.. quick delivery also
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Answer by cookinglife.eu
Dec 5, 2023
Dear Emma,  Thanks for your beautiful review!  We"re thrilled to hear you enjoyed our service and products. We hope you enjoy your Jay Hill Whiskey Glasses. Spread the word and continue to cook with joy! Kind regards, Team Cookinglife
Dec 2, 2023
 Verified review
Came from the NL lots of info on delivery progress and arrived a day late.
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Answer by cookinglife.eu
Dec 5, 2023
Dear Tony,  Thanks for reaching out to us and for your positive review. We"re glad to hear that you appreciated the delivery updates. We"re sorry if there was a slight delay in your shipment. We always aim to deliver on time, but sometimes, unforeseen circumstances can cause slight delays. We hope you"re enjoying your Cookinglife Kleine Kommen Sunny Summer ø 12 cm - 6 stuks! And should you have any other questions or need further assistance, don"t hesitate to let us know. Kind regards, Team Cookinglife
Dec 2, 2023
 Verified review
Quick delivery of quality goods
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Answer by cookinglife.eu
Dec 2, 2023
Dear Sheryl, Thank you so much for your lovely review! We"re thrilled to hear that you"re satisfied with our fast delivery and the quality of our products. Enjoy your Cookinglife coffee cups Deep Forest 160 ml! Don"t hesitate to reach out if you need anything else. Met vriendelijke groet, Team Cookinglife
Dec 1, 2023
 Verified review
Everything perfect. Good customer service and delivery on time
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Answer by cookinglife.eu
Dec 2, 2023
Dear Bruna, Thanks for sharing your experience with Cookinglife! How nice to hear that you are satisfied with our service and fast delivery. Enjoy your new wine glasses and make beautiful memories with every sip! Cheers to pleasant moments and delicious wines! See you soon in our webshop, we have many more beautiful things in store for you :) Kind regards, Team Cookinglife