CookinglifeReviews

: 2,314Good

4.33

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
Report review

Show all positive reviews

the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
Report review

Show all critical reviews

Reviews for Cookinglife

Filter 
Sort by Latest first 
(31)
(32)
(191)
 Verified review
10 months ago
Product arrived broken
Report review
 Verified review
10 months ago
I still haven’t received the package
Report review
 Verified review
11 months ago
I’m still waiting for my order to arrive…where is it?!
Report review
Answer by Cookinglife
11 months ago
Our apologies for your delayed fulfillment. Our logistics provider shows your order is still being handled. I will get you in touch with our customer service team. Once again, we apologise for your inconvenience and thank you for your patience.
 Verified review
11 months ago
De seis copias compradas dos llegaron rotas. Por ahora no me han dado solución. Espero me manden dos nuevas y en buen estado.
Report review
 Verified review
11 months ago
Very disappointed. Was a good price for Le Creuset Kettle and delivery was very prompt from EU. However, the kettle is damaged. Not going to go to the trouble of trying to send back. Enamel is chipped at the bottom as per photographs.
Report review
Answer by Cookinglife
11 months ago
Dear Karen, We are deeply sorry that our fulfillment process did not serve up to our standards. We offer free returns and can replace your product, if you would like. Please contact our customer service team at https://cookinglife.eu/returns/
 Verified review
11 months ago
My whole order was broken
Report review
 Verified review
11 months ago
I received a message with a tracking number, but when I put it on the courier website, it gets thrown out.
Report review
 Verified review
11 months ago
The wine rack is perfect for my needs. But there was far too much unnecessary packaging.
Report review
 Verified review
11 months ago
2 items received damaged
Report review
 Verified review
11 months ago
socket was for eu not for Ireland and so expensive staff left just in front the door courier never contact me and was raining so was everything wet
Report review
 Verified review
11 months ago
I was so exsiting to come home and see my parcel , but I cant explain how sad I was when it not was working and even one star is to much for this dissapointment , would really appreciated if I will have back my money :(
Report review
 Verified review
11 months ago
Return policy. I was looking to return part of my order and the return form online would not work and it was causing trouble to return the product.
Report review
 Verified review
11 months ago
I have purchased my items on the 13.09. It is understanding that in case there is not everything available the delivery may take longer. It is 29.09. - more than 2 weeks later still no signs of my items...
Report review
 Verified review
1 year ago
2 out of 6 glasses broken. More careful and substantial packaging required.
Report review
Answer by Cookinglife
11 months ago
We are truly sorry to see that you are dealing with this unfortunate incident within our fulfillment process. This will be handled by our customer service team as soon as possible. Our deepest apologies for your inconvenience and thank you for your patience.
 Verified review
1 year ago
I ordered and paid for two expensive frying pans. Only one pan was delivered and despite repeated emails they have not admitted liability and have not sent the second frying pan to me. Dreadful aftersales service.
Report review
 Verified review
1 year ago
Placed the order for cookware and website indicates 3-6 day delivery to Portugal. It is 8 days and no delivery yet. Secondly, the cookware set is available for 50€ less in Portugal.
Report review
 Verified review
1 year ago
Report review
 Verified review
1 year ago
I have had two different experiences with one order. The goods arrived damaged because they weren't securely packed so that we not very satisfactory. The handling on the complaint, on the other hand, was very good,.
Report review
 Verified review
1 year ago
Sold an item they didn’t have and then refused to refund until 14 days had passed because the law says they can wait that long.
Report review
 Verified review
1 year ago
Although the Kettle works, the paintwork on the base of the kettle was chipped off and down to the base metal .
Report review