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certified since: May 25, 2020
updated on: Jun 1, 2023
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Nov 26, 2022
You should improve the packaging. 2 glass items came broken, but i won't bother with their support since they were only a few euros each
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear about that! The feedback is appreciated.
Verified review
Dec 18, 2022
Thank you for sending the Fondue set, which is what I was looking for. However I also ordered a potato peeler, but you sent a tomato peeler. I am afraid this will not be of much use to me. If you do have a Potatoe peeler please send it and I will return the tomato peeler. This is the only reason for giving 3 stars, if I had received what I ordered it would have been 5 stars.
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Please do not hesitate to reach out to our customer service with your order number to resolve this issue.
Verified review
Oct 24, 2022
They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that you had a negative experience.
Verified review
Jun 13, 2022
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise...
Related to the products everything was ok!.
Best regards,
José Alface
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Verified review
Dec 10, 2022
Half my order was out of stock and I asked for the other item to be cancelled and just send what is in stock. I kept getting automated emails so never got what I wanted. I think one item is on its way. I haven't received it yet
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Hopefully, by now, everything has sorted itself out. If not, please do not hesitate to reach out to our customer service.
Verified review
Jan 22, 2023
As my order has not yet arrived,
service has to be described as fair!
It appears "Cookinglife",
is in a hurry to gain recommendations, before orders are complete!
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Verified review
Jul 2, 2022
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
Jul 4, 2022
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
Verified review
Oct 23, 2022
Unfortunately these products are not made in Europe. At that price I was expecting higher quality. If I wish to buy shit I would have ordered on Wish.
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Answer by Cookinglife
Nov 4, 2022
We're sorry to hear the quality was not up to your standards. Wherever possible, we seek to disclose the country of origin on our product pages.
Verified review
Sep 23, 2022
Please remove items for sale if they are no longer in stock and you aren’t getting them in again.
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Answer by Cookinglife
Sep 30, 2022
Thank you for the feedback - we are working hard to keep our website updated.
Verified review
Oct 28, 2022
Glasses were badly packed...all marked from being packed against each other and rubbing..
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Answer by Cookinglife
Nov 4, 2022
Sorry to hear that your order did not arrive in perfect condition. If you haven't already, please do not hesitate to contact us at info@cookinglife.eu to resolve this matter.
Verified review
Aug 17, 2022
Good packaging, prompt delivery but tracking information was sparse.
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Answer by Cookinglife
Aug 18, 2022
Thank you for your feedback!
Verified review
Sep 26, 2022
I had one plate that was smashed - though the rest were fine
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Answer by Cookinglife
Sep 30, 2022
What a shame - please do not hesitate to get in touch with our customer service to find a solution. You can reach us at info@cookinglife.eu.
Verified review
Jan 13, 2023
Not as large as wanted. Table or Serving Spoon is bigger.
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Answer by Cookinglife
Jan 23, 2023
Very sorry to hear that the product did not live up to your expectations.
Verified review
Nov 26, 2022
Iron pans with rust, after first wash before use…
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear that! Rust should indeed not appear after only one wash - even if the iron pans were left undried. Please make sure to reach out to our customer service to find a solution, if you have not already.
Verified review
Jul 13, 2022
The pasta machine is of very poor quality....
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Answer by Cookinglife
Jul 18, 2022
Very sorry to hear that the product did not meet your expectations. Please do not hesitate to contact our customer service at info@cookinglife.eu to find a resolution.
Verified review
Dec 25, 2022
on time in one piece
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Answer by Cookinglife
Jan 5, 2023
That is great, thank you for leaving feedback!
Verified review
Sep 29, 2022
Arrived late
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Answer by Cookinglife
Sep 30, 2022
Very sorry to hear that! We hope that everything else regarding your order went smoothly.
Verified review
Dec 31, 2022
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Verified review
Oct 5, 2022
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