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cookinglife.eu
Reviews:

546 reviews in the last 12 months3,015 total reviews  

3.82
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Aug 29, 2023
 Verified review
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Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Aug 28, 2023
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Answer by cookinglife.eu
Sep 8, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 25, 2023
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Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 18, 2023
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Aug 15, 2023
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 14, 2023
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 13, 2023
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Aug 11, 2023
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Answer by cookinglife.eu
Aug 17, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 9, 2023
 Verified review

Positive experience: well-packed, as described, quick shipping, reasonable price.

I recently had a great experience with this retailer. I ordered on a Sunday morning and my package was shipped out the same day. The packaging was exceptional, with each individual item wrapped in protective material and clearly packed with care. I was pleased to find that all the items were exactly as described and expected, and at a reasonable price. The only downside was that some items seemed to have collected dust in the warehouse for a while. However, a quick handwash restored them to their original condition, and this is not enough of a concern for me to deduct any stars from my review. Overall, I am very satisfied with my purchase and will definitely use this retailer again.
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Answer by cookinglife.eu
Mar 27, 2023
Thank you for your feedback!
Jan 14, 2023
 Verified review
I was a little worried right after I placed my order for Le Creuset frying pans and Alessi flatware due to the bad reviews! But I have received my order quickly. It contained everything I ordered it was well packaged and I have no complaints. I am relieved to have found an online store with such a great selection of kitchenware at very competitive prices. I was also relieved that no extra taxes were to be paid on delivery from Belgium to Denmark. It will not be the last time I order from Cookinglife.
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Answer by cookinglife.eu
Jan 23, 2023
That is great to hear, thank you for leaving your kind feedback. We hope to see you again soon!
Jul 1, 2023
 Verified review

First Class Service

I was very impressed at how quickly I received the order from Netherlands as I am in Scotland, I have waited longer for UK deliveries. They kept me well up to date on the order and delivery process. The bowls were well packed and the price was excellent. Including delivery I could not get them cheaper in the UK, in fact they were mostly out of stock in UK. I would recommend this company and I certainly will use them again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review! Great to hear that you are satisfied with the delivery and the quality of the products. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Feb 13, 2023
 Verified review
Excellent service. I had never heard of the company but loved the items online. I can honestly say I was impressed with the item & the service! Quick delivery & fully traced. I’ll definitely be shopping with this company again!
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Answer by cookinglife.eu
Feb 20, 2023
That's great to hear, thank you for leaving feedback!
Dec 18, 2022
 Verified review

Speedy delivery

Placed my order on 11 December and received on 16 December. Tracking kept up to date and very informative. Only one small negative could of come in a smaller box. But excellent service from an excellent well priced shop.
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Answer by cookinglife.eu
Dec 20, 2022
Thank you for the feedback! We hope to see you again soon.
JC
José C.
V. N. GAIA
May 27, 2023
 Verified review
Have good prices and promotions, and are easy and quick to reply to any situation. Very thrusting company. I will keep buying.
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Mar 27, 2023
 Verified review
Fast delivery of a well packaged quality decanter. Ordered Monday and delivered from the Netherlands to the UK by Saturday.
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Answer by cookinglife.eu
Mar 27, 2023
That is great to hear!
Feb 20, 2023
 Verified review
Ordered of these twice delivered to the UK, very fast delivery and just what I wanted at a cheap price
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Answer by cookinglife.eu
Feb 20, 2023
That's great, thank you for leaving feedback!
Feb 24, 2023
 Verified review
Quick and efficient service
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Answer by cookinglife.eu
Mar 7, 2023
That is great to hear, thank you for leaving a review!
Jun 27, 2023
 Verified review

Really Good Supplier

I am very pleased with what I received, they recently updated their system, our first order was slightly delayed, but the second order was very prompt and communication much better. Sadly the second box was damaged and we had a chipped plate, and a broken plate but overall the service and back up was great. I will order again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We're sorry to hear that your parcel was delivered damaged, but it's good to hear that it was well resolved. We hope you enjoy your order! Kind regards, Team Cookinglife
Jan 29, 2023
 Verified review
I ordered the orange pot and was not disappointed. It’s a lovely colour, I have used it twice already and it only arrived a week ago. It cooks the mussels perfectly and looks great on the table to serve them in. The lid is also a great for putting the empty shells in. Very pleased with my purchase, very good quality too.
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Answer by cookinglife.eu
Feb 7, 2023
Thank you for the feedback!
Apr 29, 2023
 Verified review
Bought 4 glasses, came from Holland quicker than a uk store (4days sun-weds), postage was a fiver. And packing was stupendous, there was no way those puppies were getting damaged in transit.
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