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Top positive review
Mar 30, 2023
Verified review
The log in and some of the terminology is weird....looks like a bad translation from the German.
When ordering something that needs a quote the procession be quite frustrating and clunky. i.e. once the quote is generated the basket is emptied and if there are other parts on the basket that don't need a quote you have to start again. The whole PO/telephone call system is also awkward
Your account profile is a joke.
No access to customer number
No access to order number
No automatic email confirmation with tracking number of the order
You may consider switching to Shopify or something that will get you the functionality of a modern e-commerce site.
The log in and some of the terminology is weird....looks like a bad translation from the German.
When ordering something that needs a quote the procession be quite frustrating and clunky. i.e. once the quote is generated the basket is emptied and if there are other parts on the basket that don't need a quote you have to start again. The whole PO/telephone call system is also awkward
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