ielm.czReviews

: 115Good

4.48

Reviews for ielm.cz

60 verified reviews in the last 12 months

115 total reviews
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the most relevant positive review


May 17, 2022
I am very happy with everything as the communication with customer support was excellent so fast reply and so fast delivering as well! Thank you so much. Also what I bought is beautiful and quality! Only one I have is that I bought waterproof trousers for my son but they are not waterproof.
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the most relevant critical review


Apr 1, 2022
Nice websites, however there are huge problems with delivery. Promised date written on the package tracking info was changed a day before to "delayed" and since that there is no further information.
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Reviews for ielm.cz

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(6)
 Verified review
Apr 1, 2022
Nice websites, however there are huge problems with delivery. Promised date written on the package tracking info was changed a day before to "delayed" and since that there is no further information.
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 Verified review
Sep 23, 2022
On Monday, "label" for shipping was created. Its Friday and nothing happened, the package wasn’t event picked up by UPS.
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Answer by ielm.cz
Oct 4, 2022
Dear customer, We hope you accept our sincerest apologies for your recent experience with us. We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority. We thank you for your understanding and from what we can see, the package was delivered!
 Verified review
Sep 26, 2022
Tyden objednano (5-7 na doruceni), zaplaceno, zadna komunikace, tak jsem zvedava, zda balicek dorazi...
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Answer by ielm.cz
Oct 4, 2022
Dear customer, We hope you accept our sincerest apologies for your recent experience with us. We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority. We thank you for your understanding and from what we can see, the package was delivered!
 Verified review
Sep 21, 2022
the order has arrived, but 1 piece of polar fleece neck warmer is missing and I don't have any answer!
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Answer by ielm.cz
Oct 4, 2022
Dear customer, We hope you accept our sincerest apologies for your recent experience with us. We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority. We thank you for your understanding and we have resolved the issue via email! 🤗
 Verified review
Sep 27, 2022
Items not receive
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Answer by ielm.cz
Oct 4, 2022
Dear customer, We hope you accept our sincerest apologies for your recent experience with us. We know how important it is for you to quickly receive the information you request, and keeping you happy is our number one priority. We thank you for your understanding! The package left from us and the delivery is scheduled for these days!
 Verified review
Apr 25, 2022
Zboží nepřišlo
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