A) This is how it works for shopreviews:
Create a review button for your e-mails by preparing a link to the review form and placing it over a graphic.
1. Prepare a link to the review form
This is what the structure of the review link looks like:
You received your personal TS ID when you registered with Trusted Shops. For our Demo-Shop, for example, it is XFD9974BBC558C007CD46431D056DF230.
The following parameters are also needed:
buyerEmail: e-mail address of the customer
shopOrderID: order number
The values of the parameters must be Base64 and URL-encoded and included in the link.
Example: the e-mail address email@example.com after encoding is dGVzdEB0cnVzdGVkc2hvcHMuY29t, and the order number 4581 becomes NDU4MQ==.
The finished link looks like this:
By clicking on the link, the review form opens for the customer to fill out and return. The e-mail address and order number are already saved, making easier for your customers to provide a review. Moreover, safety of the review process is ensured in that reviews are always linked to a specific transaction.
2. Prepare the graphic for the review button
You can create your own graphic for the review button or download one here.
3. Place the link over the graphic
Now, place the graphic over the link in your customised review e-mail. By clicking on the button the review form opens.