bike-discount.de/en
Reviews:

15,226 reviews in the last 12 months53,528 total reviews  

4.81
Excellent

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Most relevant positive review

Aug 16, 2023
 Verified review
Very efficient and well packed. The prices were also fair. The only minus point is regarding the delivery time. One day after this order, we bought some different products at a competitor (also German) and their products arrived 2 days earlier. We also used the same transport company. This wasn't that bad but comparing companies we would say that the competitor worked internally faster. Despite it, we strongly recommend bike-discount.de!!

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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4 days ago
 Verified review
Good prices and nice return process. Have returned several products that did not fit with no fuzz. Only problem has been that they have not added my phone number for delivery, which has caused some issues.
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10 days ago
 Verified review
The price and selection is very good. Even with a large order (above €250) you still have to pay for shipping which is below benchmarks Local shipping company delivered the shipment at the wrong address😡
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Jun 5, 2024
 Verified review
The bike came assembled, I only had to adjust the bars and mount the pedals. There was an excessive amount of vaseline on the seat post but not a problem. Great bike , highly recommend.
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May 24, 2024
 Verified review
Very good is that, bike is fully assembled, set up and checked (in the box is paper about inspected). You could give a suspension pump as a gift when ordering a full-suspension bike.
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7 days ago
 Verified review
Shipping was slower than expected, up it by one or two days and everything for the netherlands should be as expected. Other than that, well packaged and the items were as described.
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10 days ago
 Verified review
I can tell you what i don't like. That is that i pay for DHL or i would like to get my things by DHL, instead the goods come by post. That takes a bit longer for he goods to arrive.
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5 days ago
 Verified review

Great variety and prices

As always Bike-Discount delivers great variety and prices. This time, the local delivery process (Cyprus) went much faster than in the past, which was one of my biggest complains
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May 23, 2024
 Verified review
Upgrading your bike is so easy and compared to many other retailers much much more affordable. parts all arrived in less than a week to Ireland and well packaged. thanks
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Jun 3, 2024
 Verified review

Great offering/pricing, varying delivery time

Offering and pricing are super competitive, delivery timing could be clearer - e.g. by providing an estimate at the time of the order and while waiting for dispatch,
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May 24, 2024
 Verified review

Great deal for an awesome product

Package arrived containing the items as described. I’ve been looking for this lock for my electric scooter for a while and I found it here at an unbeatable price.
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4 days ago
 Verified review
Good prices and a lot of deferent products. Please do something about the shipping costs. Sometimes we order more than 300€ and we still pay the shipping costs.
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12 days ago
 Verified review
One delivery came in on time and as advertised. one was delayed because they didn't have a part in stock and didn't notify me of delay. I had to manually check
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Jun 2, 2024
 Verified review

Great prices

One of the few shops in Europe where you can find good deals, and cheaper prices(not on all items of course). Shipping is okay. Support helped too when needed
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6 days ago
 Verified review

Reliable

Over the years, I have ordered several times from Bike Discount - never a problem, always good service. (I am not in Germany so, delivery was once extended)
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2 days ago
 Verified review
The prices are very good compared to the competition. You managed to reduce the cost of transportation. I can only congratulate you on your excellent work.
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May 24, 2024
 Verified review
Wrong item was delivered. Returned to supplier. Money was refunded. All proceses (order, receive item, send back item, money refund) took exactly 3 weeks.
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MH
Mads H.
Copenhagen
2 days ago
 Verified review
Always one of the best shop on the internet. You can find the best quality items for very good price. Good service and fast shipping. Thank you again.
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3 days ago
 Verified review
Fast shipping and had to return something that didn’t fit.. super easy transaction. I’ve ordered many times and have always been happy with the service.
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11 days ago
 Verified review
Generally good experience, if there is a problem, they react little bit later than is expected, but reaction are on good level and solve issue quickly.
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May 31, 2024
 Verified review
Good selection, good prices. One thing that could be improved is stating clearly if an item is unavailable without having to go to the selection stage.
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