Your system got problem and customer has to suffer
After I paid for my product and they said there were sorry that they couldn't send me what I want as their system got problem. I needed my product ASAP and I paid it and I couldn't get it and they hold my money because they can't transfer my money back immediately.
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Answer by pierre-bz.com/en
Jul 24, 2023
Thank you for your feedback. Normally, this is indeed not our approach. But theSoftware program of our online store had a problem. We have fixed this now. As for your money credit, we will transfer this back to you immediately. Please accept our apologies for any inconvenience. We are very sorry for this, because we are always trying to satisfy our customers. And in your case, unfortunately, we did not succeed. Your Pierre Team - Michela
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