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Best Buy Cyprus
Reviews:

86 reviews in the last 12 months825 total reviews  

4.88
Excellent
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Top positive review

Feb 11, 2024
 Verified review
The reason why I keep on coming back to Best Buy, Cyprus it’s not only because he offers a variety of high end products as well as branded goods but for me, the most important thing is after service and how quick they respond to the delivery or to any questions you might have. I recently bought a shark vacuum cleaner not only it was the cheapest on the island but the delivery was the next day. Bloody amazing well done guys.

Top negative review

Jul 6, 2023
 Verified review
No tracking information provided and no response on the chat
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Reviews for Best Buy Cyprus

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Sep 4, 2023
 Verified review
Great customer service. I missed my delivery but the team sorted out everything for me and kept me in the loop. Would recommend.
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Sep 3, 2023
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Sep 2, 2023
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Aug 31, 2023
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Great service electric item very well packaged.I ordered over holidays here so I had to send an email to know what was happening.So more updates would help.
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Aug 31, 2023
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Very good service. Very helpful and polite. Would definitely use them again.
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Aug 18, 2023
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Jul 27, 2023
 Verified review
Delivery was delayed
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Answer by Best Buy Cyprus
Aug 4, 2023
Dear Meshari Aladwani, Thank you for sharing your feedback regarding the delivery of your order. We appreciate your honesty, and we apologize for any inconvenience caused by the perceived delay. We want to clarify that we state a delivery timeframe of 2-6 working days on our website, and your order was placed on July 12th, 2023, and you received it on July 18th, which falls within the specified timeframe. We are glad that your order was delivered within the promised time frame. We understand the importance of receiving orders in a timely manner, and we strive to meet our delivery commitments. Your satisfaction is our priority, and we are committed to providing transparent and accurate information to our valued customers. If there are any further concerns or inquiries, please feel free to reach out to us. We are here to ensure your continued satisfaction. Thank you for your understanding, and we appreciate your support. Best regards, Best Buy Cyprus
Jul 27, 2023
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Jul 8, 2023
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Excellent value for money
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Answer by Best Buy Cyprus
Jul 20, 2023
Thank you for leaving a review and sharing your feedback about your experience with Best Buy Cyprus. We are thrilled to hear that you found our products to be excellent value for money. Your kind words are greatly appreciated, and they motivate us to continue delivering exceptional service. If there is anything else we can assist you with or if you have any further inquiries, please feel free to reach out to us.
Jul 6, 2023
 Verified review
No tracking information provided and no response on the chat
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Answer by Best Buy Cyprus
Jul 10, 2023
Dear Nick Pollard, Thank you for sharing your feedback about your experience with us. We apologize for any inconvenience caused by the lack of tracking information and the unresponsiveness on the chat. We understand the importance of providing timely updates and responsive customer support. Tracking information is typically sent via text message and email, and it is also available in your account for easy access. We apologize if there was any miscommunication or difficulty in accessing this information. Regarding the chat, we apologize if our availability hours were not clearly communicated. Our chat support operates from 9am till 2pm on weekdays to ensure we can provide focused assistance during that time frame. We understand that this may not align with your specific needs, and we apologize for any frustration caused. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We are continuously working to improve our communication channels and provide better support to our customers. If there is anything specific we can assist you with or if you have any further inquiries, please do not hesitate to reach out to our customer support team via email or phone. We are committed to resolving any outstanding issues and ensuring your satisfaction. Once again, we apologize for any inconvenience caused, and we thank you for your feedback. Best regards, Best Buy Cyprus
Jun 18, 2023
 Verified review
Great!! Everything ok.
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Answer by Best Buy Cyprus
Jul 20, 2023
Thank you for leaving a positive review about your experience with us! We are delighted to hear that everything went well and that you had a great experience with Best Buy Cyprus. Your satisfaction is our top priority, and we strive to provide exceptional service to all our valued customers. If there is anything else we can do to enhance your experience or if you have any further inquiries, please don't hesitate to reach out to us. Thank you once again for your kind words. We look forward to serving you again in the future and providing you with the same level of excellence.
Jun 16, 2023
 Verified review
Easy to order, arrived quickly. Price was very competitive
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Answer by Best Buy Cyprus
Jul 20, 2023
Thank you for taking the time to leave a review about your experience with Best Buy Cyprus. We greatly appreciate your feedback and are thrilled to hear that you found our ordering process easy, and your order arrived quickly.
Jun 16, 2023
 Verified review
A polite efficient service will shop there again and have and will continue to recommend to others
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Answer by Best Buy Cyprus
Jul 20, 2023
Thank you for leaving such a kind and appreciative review about your experience with Best Buy Cyprus. We are thrilled to hear that you found our service polite and efficient. We are grateful for your continued support and for recommending us to others. Your kind words are the best compliment we could receive, and they inspire us to continue delivering excellent service to all our customers.
Jun 16, 2023
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Jun 16, 2023
 Verified review
Excellent Service!
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Answer by Best Buy Cyprus
Jul 20, 2023
Dear Andreas Hadjiloukas, Thank you for your kind words and positive feedback regarding our service at Best Buy Cyprus. We are thrilled to hear that you had an excellent experience with us. Providing top-notch service to our valued customers is our priority, and we are delighted to know that we were able to meet your expectations.
Jun 15, 2023
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Jun 15, 2023
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Great
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Answer by Best Buy Cyprus
Jul 20, 2023
Dear Konstantinos Antoniadis, Thank you for your feedback, and we're thrilled to hear that you had a great experience with us at Best Buy Cyprus. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We are here to ensure your continued satisfaction.
Jun 15, 2023
 Verified review
Placed order, order was sent quickly and the company updated me regularly.
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Answer by Best Buy Cyprus
Jul 20, 2023
Dear Skevi Philippou, Thank you for sharing your feedback about your recent experience with Best Buy Cyprus. We are thrilled to hear that you had a positive shopping experience with us. Our team works diligently to ensure timely order processing and quick shipment, and we are glad that we met your expectations in this regard. Moreover, keeping our customers informed and updated about their orders is essential to us. We appreciate your acknowledgment of our efforts in providing regular updates to keep you informed throughout the process.
Jun 15, 2023
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Jun 15, 2023
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