I had a problem with some jewellery I had received a few months ago, so I emailed customer service for advice. They sent me a returns label and forms clear instructions what to do. A couple of weeks later I received replacements. Great service.
It would have been helpful if you could have let me know/confirmed what was happening about my jewellery as I didn’t know if you were repairing or replacing; and I also didn’t know that you were posting it back, so the package arrived unexpectedly. That said I was delighted, thank you
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the most relevant critical review
3 months ago
1. Provide complete address to the delivery company.
2. For future: Consider inserting a line for telephone contact, it simplifies the delivery.
3. If contacted by a client who searching help (with not delivered order) the message answer "please help yourself" is not the thing the client sought for.
Thank you for your consideration and improvement.
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Reviews for COEUR DE LION
1 month ago
Fast delivery, clear information about rights and obligations. Easy to shop online. Unfortunately, somewhat expensive. I'm happy so far.
9 months ago
Absolutely unique jewelry
I cannot think of any improvement
Love it all beyond anything
11 months ago
Excellent products and excellent service. I am extremely happy with my purchases from. Coeur de Líon.
6 months ago
I love the quality of Coer deLion. I love the style of your jewelery and the beautiful colours
1 year ago
Items arrived within a few days and nicely packaged in pretty presentation boxes.