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FixPart.no
Reviews:

3,584 reviews in the last 12 months6,182 total reviews  

4.63
Excellent
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Most relevant positive review

Sep 12, 2024
 Verified review
Kjempe produkt i seg selv. Men ett sant helvete, å da mener jeg helvete, og installere. Ville heller spart meg for 500kr i stress enn og brukt lette 5000,- på en ny maskin. Det er en patent fra helvete, tynn stål vaier, som har en fjør i enden, som skal "låse" fast pakningen i bakkant. Denne må du bestille verktøy til, enten fra spesial grossist, eller temu som du må vente på i hvertfall 2 uker, med ingen sikkerhet i det du får levert. . Nei dette skulle det vært en stor OBS, under produktet, OBS HUSK SPESIAL VERKTØY!! Maken til dritt opplegg kan jeg ikke huske. Wow! Samle hele slekten når far skal til og reparere vaskemaskinen, for dette blir ett show!, PG18.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Aug 9, 2024
 Verified review
Difficult to find products. Wrong product recieved. High price. Long deliverytime.
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Answer by FixPart.no
Aug 13, 2024
Good day, I am sorry to hear that you are not satisfied. We have a cheaper alternative available for many products. If you would like more information about this, please let us know. Bram, FixPart customer service
Aug 21, 2024
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Feil produkt mottatt☹️
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Aug 21, 2024
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Litt stiv pris
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Sep 3, 2024
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Sep 2, 2024
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Aug 28, 2024
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Aug 26, 2024
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Aug 20, 2024
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Aug 16, 2024
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Aug 7, 2024
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Jul 27, 2024
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Jeg bestilte tilsammen 5 deler til 2 støvsugere basert på søk med produktnr. Ingen av delene passet. Det var lett å fylle ut returskjema, men jeg har ikke fått respons på dette og får ikke returnert varene. Det er nå 3-4 dager siden. Når det gjelder kjøp og mas om tilbakemelding er det ingen ventetid. Håper jeg får tilsendt returdokumenter og nye produkter snart.
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Answer by FixPart.no
Jul 30, 2024
God dag, jeg beklager å høre at du ikke er fornøyd. Vi har sendt returinstruksjonene slik at du kan returnere produktet. Bram, FixPart kundeservice
Jul 7, 2024
 Verified review
My order was a mistake, and I tried immediately to cancel it. However, the product was sent to me anyway, and arrived some days later. Since then, I have tried to return the product, but I have not yet received any instructions of how and where to return the package, nor have I received any return label.
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Jul 19, 2024
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Order a card for power to my Bosch oven, tried to get in contact with them in the morning next day to stop it from sending. Because it was not possible to return the item. Did not get in touch with them and they did not respond to my mails before after they had sent it. Stay away from them!!!!!
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Answer by FixPart.no
Jul 23, 2024
Good day, I am sorry to hear that you are not satisfied. We have sent the return instructions so you can return the product. Our apologies for the inconvenience. Bram, FixPart customer service
Jul 9, 2024
 Verified review
Dere oppga 1-3 dagers leveringstid på denne varen, som også var på lager. Det tok imidlertid nesten 2 uker før jeg mottok den. Det gikk hele 4 dager før Bring mottok varen iflg sporingen. Dette bør kunne forbedres.
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Jul 25, 2024
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Rask levering, men en del av låsemekanismen og en stålfjær lå løs i pakken. Men jeg har greid å få det på plass. Dessuten så jeg etterpå at prisene var betydelig lavere hos elektrolux.no
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Jul 30, 2024
 Verified review
Er ikke sikker på at den passer. Den kontakten jeg har, er de tre koblingspinner på. Den jeg har fått av dere er det fire på. Skal prøve den i morgen når jeg kommer på hytta. Rune
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Jul 26, 2024
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I guess you delivered, but I was not at home. But what in Heavens name forbade the delivery man to put the purchaced (very small) article in my Mail box?
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Answer by FixPart.no
Jul 30, 2024
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Bram, FixPart customer service
Jul 25, 2024
 Verified review
Avbestilte delen rett etter at vi hadde bestilt men fikk IKKE lov til å bestille den. Kundeservice viste lite interesse for samarbeid/samhandling.
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Answer by FixPart.no
Jul 26, 2024
God dag, For å sikre at bestillingen din blir levert til deg så raskt som mulig, blir den behandlet direkte av systemet vårt og sendt videre til transportøren. Det er derfor dessverre ikke lenger mulig å endre den. Hvis du har spørsmål om bestillingen din, vennligst gi oss beskjed. Bram, FixPart kundeservice
Jul 20, 2024
 Verified review
The product list claims part compatibility falsely. The cradle I purchased does not fit my dishwasher although it is listed as such.
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Answer by FixPart.no
Jul 23, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Jul 31, 2024
 Verified review
Nett side deres er ikke så enkelt jeg prøver for å kjøpe deler .det er vanskelige hvis det er mulige kan dere har en mobil nr.
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