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FixPart.no
Reviews:

2,996 reviews in the last 12 months4,746 total reviews  

4.64
Excellent
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Most relevant positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Apr 15, 2024
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Part didn’t fit.
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Apr 12, 2024
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Better service
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Apr 20, 2024
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Apr 19, 2024
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Apr 16, 2024
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Apr 14, 2024
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Apr 9, 2024
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Apr 9, 2024
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Apr 8, 2024
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Apr 7, 2024
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Apr 4, 2024
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Apr 1, 2024
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Mar 5, 2024
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Trengte en reservedel til en Kenwood Major da tannhjulet som driver rotasjon av vispen var ødelagt. Før bestilling kontaktet jeg kundeservice og spurte om at delen passet min maskin. De bekreftet at den passet. Den passet dessverre ikke da delen ikke passet til 12mm eltekrok, visp osv. Det virket som delen ikke passet maskinen 100%da den satt ikke helt fast slik som den originale delen. Skuffet over manglende kunnskap.
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Answer by FixPart.no
Mar 8, 2024
Hei, vi beklager at du ikke har mottatt riktig produkt. Vi har sendt deg returinstruksjoner slik at vi kan returnere produktet til deg. Den kan ha havnet i søppelposten din, så sjekk der også. Bram, FixPart kundeservice
Mar 19, 2024
 Verified review
Fikk feil vare, måtte betale retur helt til Italia!!! Dette er for dårlig. FixPart Norge bør være mottaker for retur i Norge, så sender de den videre til leverandør. Sikkert greit om du får det du bestiller, om ikke så begynner pengene og trille!! Blir artig og se om jeg får pengene igjen..
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Mar 18, 2024
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Utrolig dårlig service, bestiller pakke som blir da levert i en butikk i en hel annen bydel jeg bor et godt stykke unna. Sender e-post som de ikke kan svare helt på mitt spørsmål om hjelp. Hvorfor betaler man nesten 100kr for levering som du må da kjøre 20 min for å hente?
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Mar 18, 2024
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I have ordered and paid for a part not delivered yet!!! Please tell FixPart to deliver my heatelement for my owen! Ordrenr.202402609897 Regards, Per Arne lundekvam
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Mar 19, 2024
 Verified review
Dere sier å dere forsøkte å levere 8 mars. Eg var hjemme den dagen men ingen kom den dagen eller prøvde å ringe meg. Har fortsatt ikke fått delen
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Mar 7, 2024
 Verified review
Gammel gubbe som trenger å bestille på telefon. Altfor mye koder og dritt. Tenk på alle de tusen som gir opp. Ellers ok
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Feb 29, 2024
 Verified review
USE the same price as shown in the internett advertsement. The real price was given first when I ordered.
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Mar 14, 2024
 Verified review
Leveransen var dårlig. Skulle hvert levert i 3.etg. men ble slengt utenfor oppgangen.
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Answer by FixPart.no
Mar 15, 2024
God dag, det var leit å høre at du ikke er fornøyd. Hvis det fortsatt er noe galt med produktet, vennligst gi oss beskjed. Bram, FixPart kundeservice