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FixPart.no
Reviews:

3,188 reviews in the last 12 months5,100 total reviews  

4.63
Excellent
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Most relevant positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Oct 17, 2023
 Verified review
Har nå bestilt o ringer to ganger til Siemens kaffemaskin. De er til bryggeenheten som skulle passe. Det er de små ringene.De passer ikke. Har betalt nesten 800 kr. Det er ikke bra nok.
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Dec 26, 2023
 Verified review

K vispen er helt feil størrelse.

K vispen som skulle være passe til maskinen vår var alt for liten. Den passer ikke litt engang. Eltekroken var bra. Veldig dumt når merkingen er feil - styr med returnering og slikt.
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Sep 7, 2023
 Verified review
Pakningen som fulgte med var annerledes en orginalpakningen. Tettet ikke. Ble noe miksing med den gamle og litt silikon. Ikke en permanent løsning. Skal bestille ny original fra Bosch
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Nov 16, 2023
 Verified review
I received a damaged product! The company does not respond to e-mails or attempts to contact us regarding the reported problem... The product is broken and cannot be used!
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Answer by FixPart.no
Nov 17, 2023
Good day, I am sorry to hear that the product was not delivered in good condition. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Nov 11, 2023
 Verified review
Det stod på deres nettside levering etter tre virkedager. Jeg sendte min bestilling fredag 3. november og har pr. i dag 11. november har jeg enda ikke mottat min vare.
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Answer by FixPart.no
Nov 13, 2023
God dag. Jeg beklager å høre at du ennå ikke har mottatt bestillingen din. Jeg ser at den fortsatt er på vei. Vi har sendt sporingen som gjør at du kan følge forsendelsen. Bram, FixPart kundeservice
Sep 12, 2023
 Verified review
Shipment split without notice. Got one package but only one item, the day after receiving I got another tracking number for the other item. This was not communicated.
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Mar 18, 2024
 Verified review
I have ordered and paid for a part not delivered yet!!! Please tell FixPart to deliver my heatelement for my owen! Ordrenr.202402609897 Regards, Per Arne lundekvam
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Mar 21, 2024
 Verified review
We recieved the wrong valve for our washing Machine. See pictures for more info. The last picture is the old and correct one. Please send the correct valve
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Jan 9, 2024
 Verified review

Ikke mottatt del til vaskemaskin bestilt 22.12.2023…

Bestilte vaskemasindel 22.12.2023 Fremdeles ikke mottatt. Posten Norge har kun mottatt beskjed om at den skal sendes fra FixPart. Dette er for dårlig.
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Feb 9, 2024
 Verified review
Svindel, tar betalt og sender ikke deler svarer ikke på gjentatte mail til kundeservice og finner ikke telefon nummer. Anbefales og styre unna fixpart
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Nov 14, 2023
 Verified review
Ordered a charger 2 weeks ago. Delivery was supposed to be 4-6 days, but nothing has arrived yet. have sent an email, but they reply incredibly late.
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Answer by FixPart.no
Nov 15, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Mar 19, 2024
 Verified review
Dere sier å dere forsøkte å levere 8 mars. Eg var hjemme den dagen men ingen kom den dagen eller prøvde å ringe meg. Har fortsatt ikke fått delen
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Jan 19, 2024
 Verified review

Wrong spare part for my stove

i sent picture to cuostomerservice and they told me to order wrong spareparts for my stove. So now i have one useless spart part i want to return
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Oct 20, 2023
 Verified review

Helt ok

Kjapp levering, men dårlig informasjon om produkt. Fikk mindre deler enn antatt, basert på prisen. Ble veldig mye dyrere enn jeg forventet.
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Dec 9, 2023
 Verified review
They did deliver the wrong part Even when they got the picture of what was the right part, just people with no knowledge of what to do!
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Answer by FixPart.no
Dec 11, 2023
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Sep 29, 2023
 Verified review
Eltekroken hadde ikke riktig overgang til kjøkkenmaskinen min. Heldigvis var det mulig å flytte min gamle overgang til den nye kroken.
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Jan 17, 2024
 Verified review
Jeg prøvde og stoppe en ordre men det viste seg og være vanskelig selv om at jeg sendte mail med en gang,så ville dere ikke gjøre det.
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Nov 17, 2023
 Verified review
Firma som bestilte varer. Da kan dere ikke sende dette med levering på kveldstid. Et firma har som regel åpningstid fra: 0800 - 1600
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Oct 12, 2023
 Verified review
I dont understand how a small plastic peace is about 300kr. You bought it for many 3kr. So the priceing is not understandable to me
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Oct 25, 2023
 Verified review
A part that should fit according ro the website, didn't fit. Contacted customer support, havent heard back from them so far.
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