FixPart.no- Logo - reviews

FixPart.no
Reviews:

2,669 reviews in the last 12 months4,114 total reviews  

4.63
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Top negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for FixPart.no

 Sort by  
Relevance
(72)
(43)
(92)
Reset
Sep 25, 2023
 Verified review
You sendt me not correct part. Big problem when complaining
Report review
Apr 21, 2023
 Verified review
3,5 weeks to wait for such a small shipment. I'm impressed.
Report review
Answer by FixPart.no
Apr 24, 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Michèle, FixPart customer service
Jun 24, 2023
 Verified review
Order 4 times - recieved 1 item Not good enough-sorry
Report review
Answer by FixPart.no
Jun 26, 2023
Good day, At the time of your order, we unfortunately did not have all products in stock (anymore). The products we did have in stock have already been sent to you, so you don't have to wait for those. The other part of the order will be delivered later. Bram, FixPart customer service
Apr 20, 2023
 Verified review

Good product, slow deliverance

Perfect product. Ok prize. Way too slow deliverance...
Report review
Nov 28, 2023
 Verified review

Mangelfull levering

Lang leveringstid. Bare halve bestillingen levert.
Report review
Answer by FixPart.no
Nov 30, 2023
God dag, på bestillingstidspunktet hadde vi dessverre ikke alle produktene på lager (lenger). De produktene vi hadde på lager er allerede sendt til deg, så du trenger ikke å vente på dem. Den andre delen av bestillingen vil bli levert senere. Bram, FixPart kundeservice
Oct 3, 2023
 Verified review
Make it easier to navigate the different products
Report review
Aug 11, 2023
 Verified review
Trege på og svare på Mail. Om hjelp. Men helt ok
Report review
Nov 7, 2023
 Verified review
Very expensive. Otherwise quick and efficient.
Report review
Jul 22, 2023
 Verified review
Rask levering. Fikk dessverre ikke riktig del.
Report review
Aug 18, 2023
 Verified review
Har fremdeles ikke motatt det jeg bestilte.
Report review
Oct 28, 2023
 Verified review
Dobbelt så dyrt i forhold til feks Elkjøp.
Report review
Sep 28, 2023
 Verified review

Leveringstiden var mer enn det dobbelte av oppgitt tid. Produktet er ennå ikke montert.

Leveringstiden var mer enn det dobbelte av
Report review
Jul 24, 2023
 Verified review
Feil vare til tross for korrekt varenummer
Report review
Answer by FixPart.no
Jul 25, 2023
God dag, jeg beklager å høre at du ikke er fornøyd med produktet. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Bram, kundeservice FixPart
May 25, 2023
 Verified review
Part dont fit. Refuse to accept return.
Report review
Answer by FixPart.no
May 31, 2023
Good day, I am sorry to hear that the product delivered does not fit your device. We have sent you the instructions that will allow you to return the product. It may have ended up in your spam, so please check there too. Michèle, FixPart customer service
Apr 28, 2023
 Verified review
Insane price for a small plastic thing.
Report review
Answer by FixPart.no
May 2, 2023
Good day, I am sorry to hear that you are not satisfied. We have a cheaper alternative available for many products. If you would like more information about this, please let us know. Michèle, FixPart customer service
Nov 15, 2023
 Verified review
Use less than week to resolve support
Report review
Sep 29, 2023
 Verified review
Part of the item ordered is missing.
Report review
Sep 30, 2023
 Verified review
Wrong product ordered and delivered
Report review
Oct 10, 2023
 Verified review
wrong dimensions. item did not fit
Report review
Answer by FixPart.no
Oct 12, 2023
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you about this. Juliette, FixPart customer service
May 2, 2023
 Verified review
the webside was down 5 of 10 times
Report review
Answer by FixPart.no
May 3, 2023
God dag, jeg beklager å høre at nettstedet ikke fungerte som det skulle. Hvis vi kan hjelpe deg med dette, vennligst gi oss beskjed. Michèle, kundeservice hos FixPart