FixPart.no- Logo - reviews

FixPart.no
Reviews:

3,171 reviews in the last 12 months5,053 total reviews  

4.63
Excellent
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Most relevant positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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1 day ago
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2 days ago
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Price are so high
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2 days ago
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Order a card for power to my Bosch oven, tried to get in contact with them in the morning next day to stop it from sending. Because it was not possible to return the item. Did not get in touch with them and they did not respond to my mails before after they had sent it. Stay away from them!!!!!
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2 days ago
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14 dager i frakt. Dårlige greier
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4 days ago
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8 days ago
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8 days ago
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9 days ago
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The produckt did not fit ,
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11 days ago
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11 days ago
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11 days ago
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11 days ago
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Dere oppga 1-3 dagers leveringstid på denne varen, som også var på lager. Det tok imidlertid nesten 2 uker før jeg mottok den. Det gikk hele 4 dager før Bring mottok varen iflg sporingen. Dette bør kunne forbedres.
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12 days ago
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Leveringstid tok lengre tid enn oppgitt på nettsidene
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12 days ago
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12 days ago
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13 days ago
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13 days ago
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My order was a mistake, and I tried immediately to cancel it. However, the product was sent to me anyway, and arrived some days later. Since then, I have tried to return the product, but I have not yet received any instructions of how and where to return the package, nor have I received any return label.
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Jul 7, 2024
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Jul 5, 2024
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Dårlig produktinformasjon. Skulle kjøpe en hylle til kjøleskapet og fant rett i forhold til nr på kjøleskap. Lite informasjon om at stangen til hyllen (var en flaskehylle) måtte tas vare på. Det leste jeg i kommentarfeltet fra kunde. Det viste seg også at hullene i hyllen jeg fikk, var på feil side i forhold til hvor metallstangen jeg tok vare på fra den ødelagte hylle var. Endte meg at vi måtte modifisere.
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Jul 2, 2024
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Skulle kjøpe front til en Samsung rs50n3403sa, fikk 2 valg men det var umulig og skille disse to i annonsen. Kjølsdel skuffen er breiere en fryse delen, så når skuffen kom var det til feil skuff. Ikke helt det store. Det er bredde forskjell på kjøl og frys. Levering gikk greit.
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