babysbestfood.com 
Reviews:

393 reviews in the last 12 months1,562 total reviews  

babysbestfood.com 
Reviews:

393 reviews in the last 12 months1,562 total reviews  

Review summary

Customers mostly report positive experiences with babysbestfood.com. Customers frequently praise the fast and reliable shipping, as well as the consistent availability of products. The quality, authenticity, and health benefits of the products are highly regarded, and many appreciate the fair and competitive prices. The online ordering process is generally considered simple and smooth, and most customers find the packaging secure and intact. Customer service is often described as responsive, helpful, and accommodating. Some customers report occasional shipping delays or issues with customs, and there are instances of damaged or poorly protected packaging, particularly with glass items. A few customers have experienced negative interactions with customer service or found communication and resolution lacking. There are also some complaints about coupon or discount limitations, minor inconvenience during ordering, and occasional out-of-stock situations.

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Reviews for babysbestfood.com/en/

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Community member 
2 Reviews
I am very pleased with Baby Best Good my formula is always on time always arrived very quickly, love my Hipp Combiotik German version, my baby girl loves it, happy baby= happy parents, she always drink it completely, no spits, no reflux, excellent pop I can not be not more happy. Currently using stage 2 for my 7 months princess. 🥰🥰 and costumer support always reply to my concerns in a very polite and quick manner, I am so happy that I found original European formula with such a clean ingredients after so so many researches that took me a lot of headaches just to decide what I was looking for finally I ends on Hipps will never changed it and will keep using it and for possible future baby as well 😬😬 thanks God that brought to BBF, thanks a lot
Answer by babysbestfood.com
Thank you so much for your wonderful 5-star review! 🥰 We’re truly happy to hear how satisfied you are with our service and that your orders always arrive quickly and on time. It means even more to us to know that your little princess loves HiPP Combiotik and is doing so well with it – just as it should be: happy baby, happy parents! 💛 Your kind words about our customer support also mean a lot. We always strive to respond quickly and politely, so it’s great to know you’ve had such a positive experience. Thank you for trusting us after all your research – we know how important it is to find the right formula. We’re honored to support you and your family now and in the future 😊 Warm regards, Your Baby’s Best Food Team
Community member 
1 Reviews
This company has excellent customer service. They are willing to work with you if there are any issues, seeking to resolve shipping delays or issues. I’m very grateful to work with such an honest company as I purchase what my daughter needs.
Answer by babysbestfood.com
Thank you so much for your kind words and for taking the time to share your experience. We’re truly glad to hear that our customer service could support you and help resolve any issues along the way. It means a lot to us to earn your trust, especially when it comes to providing what your daughter needs. We’re always here for you whenever you need assistance.
Community member 
2 Reviews
I LOVE this website. Externally fast shipping. Amazing German products. I ordered diaper, lotion, cream, formula. Will keep ordering more and more. Hipp products are amazing. The HIPP diaper material are very lightweight and doesn’t cause any rash to my baby.
Answer by babysbestfood.com
thank you so much for your amazing 5-star review! 💛 We’re absolutely delighted to hear that you love our website, our fast shipping, and the quality of our German products. It means a lot to us that you’re happy with your order—from diapers to lotion, cream, and formula. We’re especially glad that the HiPP diapers work so well for your baby and are gentle on their skin—that’s exactly what we strive for! Thank you for your trust and continued support. We look forward to serving you again and again! 😊
Community member 
1 Reviews

This company is AMAZING

I have been ordering from this company for both of my boys. They are affordable for bringing European brands to the US! Thank you for bringing safe and trusted brands to us here in the States!
Answer by babysbestfood.com
Thank you so much for your wonderful review! We’re truly happy to hear that you’re satisfied with our products and service, and it means a lot to us that we’ve been able to support you and your boys. Providing safe, high-quality European brands to families in the US is something we deeply care about. Your kind words motivate us to keep doing our very best every day. Thank you again for your trust and support! 💛
Community member 
1 Reviews
Babies best food offers an additional coupon, but doesn’t let you use it when you use the app because it already says you have the lowest price so it’s a little deceiving when you sign up
Answer by babysbestfood.com
Thank you so much for your feedback and for your 4-star rating—we really appreciate it! We’re sorry for the confusion. In our app, all prices are already reduced, which means there isn’t an option to apply additional coupons. We understand how mentioning a coupon during sign-up can feel misleading in this context, and we truly appreciate you pointing that out. We’ll take your feedback seriously and work on making this clearer and more transparent moving forward. Thanks again for helping us improve!
Community member 
1 Reviews
The ordering process is easy and we get it within a reasonable time (we live in the US). The product is great and our babies love it.
Answer by babysbestfood.com
Thank you so much for your wonderful 5-star review! We’re delighted to hear that the ordering process was easy and that your delivery arrived within a reasonable time in the US. It means a lot to us that you’re happy with the product—and even more that your babies love it! We truly appreciate your support and look forward to serving you again. 💛
Community member 
1 Reviews
So far, no issues with orders . Easy to order online and orders come fast, within a week so far
Answer by babysbestfood.com
Thank you so much for your wonderful 5-star review! 😊 We’re very happy to hear that everything has been running smoothly so far and that you’re satisfied with our easy online ordering process and fast delivery times. We truly appreciate your trust and support, and we look forward to serving you again soon! 💛
Community member 
2 Reviews
This time it came super quick. The other time it got stuck at customs and took 3 weeks
Answer by babysbestfood.com
Thank you so much for your feedback! 😊 We’re very happy to hear that your order arrived super quickly this time. Delays are fortunately extremely rare for us, so it’s great to know everything went smoothly and fast. Thank you again for your order and your trust! 💛
Community member 
1 Reviews
I trust baby’s best food and they always deliver the best results. USA customer. Repeat for 4 years!
Answer by babysbestfood.com
Thank you so much for your wonderful 5-star review! We’re truly grateful for your trust over the past 4 years and are delighted to hear that you’re consistently happy with our products and results. It means a lot to us to support you all the way in the USA and to meet your expectations every time. Your loyalty means the world to us—we look forward to continuing to provide the very best for you and your baby! 💛
Community member 
1 Reviews
I switched to BabysBestFood after struggling with delays from another website. Best decision! They have a great range of HiPP and Holle products, and the checkout process is easy. Shipping to California took 8 days, which is reasonable. What impressed me most was how fresh the products were — far from expiration dates. Highly recommended.
Answer by babysbestfood.com
Dear customer, Thank you for your review. For your next order you will automatically receive the free boxes or you can enter your individual code with a value of 5%. If you have any questions, please contact us 24 hours a day at support@babysbestfood.com Kind regards Babys Best Food
Community member 
2 Reviews
The delivery is fast and I had a problem and send them an email and helped me right away.
Answer by babysbestfood.com
Thank you so much for your 5-star review! We’re really glad to hear that your delivery was fast and that our team could assist you quickly when you reached out. Providing prompt and helpful support is very important to us. We truly appreciate your feedback and are always here if you need anything! 💛
Community member 
1 Reviews
Love the products they offer. Cannot wait until some stuff comes back in stock so I can do another order. Our one year old loves everything we’ve gotten so far.
Answer by babysbestfood.com
Dear Customer, Thank you very much for reaching out and for sharing your feedback with us. We’re delighted to hear that you had a positive experience — providing reliable and enjoyable service is at the core of everything we do. We’re happy to let you know that our free Baby’s Best Food Club App is now available for download. You can find it in both the Apple App Store (iOS) and the Google Play Store (Android). The Baby’s Best Food Club App was created to make placing and managing your orders easier, faster, and more convenient. By using the app, you’ll gain access to exclusive benefits such as: A permanent 15% discount on all orders Special limited-time bonuses during selected campaigns App-exclusive promotions not available elsewhere A points-based rewards program that grows with every purchase Exclusive giveaways and challenges for app users only We look forward to serving you again soon and welcoming you in the app. If you have any questions or need support, our customer care team is always available at support@babysbestfood.com Best regards, The Baby’s Best Food Team
Community member 
1 Reviews

Best company all around

Great prices! Very dependable! Excellent shipping! And excellent customer service!! Coupons or sales more often will be great. But the two free boxes is very nice Definitely
Answer by babysbestfood.com
Dear Customer, Thank you very much for reaching out and for sharing your feedback with us. We’re delighted to hear that you had a positive experience — providing reliable and enjoyable service is at the core of everything we do. We’re happy to let you know that our free Baby’s Best Food Club App is now available for download. You can find it in both the Apple App Store (iOS) and the Google Play Store (Android). The Baby’s Best Food Club App was created to make placing and managing your orders easier, faster, and more convenient. By using the app, you’ll gain access to exclusive benefits such as: A permanent 15% discount on all orders Special limited-time bonuses during selected campaigns App-exclusive promotions not available elsewhere A points-based rewards program that grows with every purchase Exclusive giveaways and challenges for app users only We look forward to serving you again soon and welcoming you in the app. If you have any questions or need support, our customer care team is always available at support@babysbestfood.com Best regards, The Baby’s Best Food Team
Community member 
1 Reviews

Great products, fast delivery!

Very fast delivery despite NY being covered in snow making even local deliveries delayed. Packaged beautifully! And most importantly products I feel good about giving to my baby.
Answer by babysbestfood.com
Dear Customer, We truly appreciate you taking the time to contact us and share your thoughts. It’s wonderful to know that you were satisfied with your experience — delivering dependable, high-quality service is what motivates us every day. We’re excited to inform you that the Baby’s Best Food Club App is now ready for you to download, completely free of charge. The app is available on both the Apple App Store for iOS devices and the Google Play Store for Android users. Our app was designed to simplify your shopping experience by making ordering and order management quicker and more intuitive. As an app user, you can enjoy a range of exclusive advantages, including: • An ongoing 15% discount on every order • Additional bonus offers during special promotions • Deals and campaigns available only through the app • A loyalty program where you collect points with each purchase • App-only giveaways and interactive challenges We’d be happy to welcome you back soon — and even more so inside our app. Should you need any assistance or have questions, our customer support team is always happy to help at support@babysbestfood.com Kind regards, The Baby’s Best Food Team
Community member 
1 Reviews

Good prices and fast shipping

Transaction super easy and shipping from Germany in lightening speed. Much appreciated!
Answer by babysbestfood.com
Thank you so much for your fantastic 5-star review! ⭐️ We’re really happy to hear that you found the transaction easy and appreciated our fast shipping from Germany. We truly appreciate your support and hope to serve you again soon 😊
Community member 
5 Reviews
Excellent delivery time. Great product
Answer by babysbestfood.com
Thank you very much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you were happy with both the fast delivery and the product quality. Thank you for your trust and support — we truly appreciate it! 😊
Community member 
1 Reviews
Amazing products for our baby, always in stock, and the fastest shipping in the world. From day of order to moment of arrival, only takes 3 days. Comes from Germany, sometimes Switzerland and is on my doorstep in the U.S. The US can't compete with the quality of products or shipping times. We have considered moving to the E.U solely for their quality of food and life.
Answer by babysbestfood.com
Dear customer, Thank you for your review. We are very pleased that you are satisfied with our service. Our customers are our top priority. We look forward to welcoming you with your next order. For your next order you will automatically receive the free boxes or you can enter your individual code with a value of 5%. If you have any questions, please contact us 24 hours a day at support@babysbestfood.com Kind regards Babys Best Food
Community member 
1 Reviews

Beware! Expiration date less than 2 months

Prior to sending a very large order of formula, tell your clients if you are sending ones with an expiration date that is less than 2 months away. I would never have bought so much if I have known I was getting formula for combo feeding for a month and a half away. A way to improve this is to post the expiration date for the batch you are selling at the time like your competitors do. Then clients can make an informed decision about whether to buy or how much to buy. Although I was given a partial refund, I would have rather have had products I can use rather than throw away as I get to the expiration date. I would have ordered much less and gotten more when a new batch was posted.
Answer by babysbestfood.com
Hello, Thank you for taking the time to leave your feedback. We are truly sorry to see that you were dissatisfied with your experience. It appears that this situation was based on a misunderstanding. In Europe, expiration dates are written in the day/month/year format, which differs from the U.S. format. Because of this, the products you received have a much longer shelf life than initially assumed and are fully usable within the recommended timeframe. Even though the items were well within date, we still issued a partial refund as a gesture of goodwill, as the situation did not fully meet your expectations. We genuinely appreciate your suggestion to display batch-specific expiration dates. We are already reviewing how to implement this, as transparency is very important to us. We are always committed to improving our service, and we would be happy to discuss this further with you directly should you wish to reach out. kind regards Babys Best Food
Community member 
2 Reviews
Excellent and very fast delivery
Answer by babysbestfood.com
Thank you for your great feedback! We’re delighted to hear that you were happy with the fast delivery. We truly appreciate your support and look forward to serving you again.
Community member 
1 Reviews
From the date I ordered and the date my order was delivered was a total of 4 days. That is amazing. Very fast delivery. I would not change anything. Thank you very much.
Answer by babysbestfood.com
Dear Customer, Thank you so much for your review! We’re delighted to hear that you’re happy with our service — your satisfaction is our top priority. We’d also like to inform you about our new free app launching next week in January, designed to make managing your orders even easier. With our app, you’ll enjoy: Permanent 15% off on every order Extra rewards on special days Exclusive app-only discounts and promotions A points-based reward system, earning rewards with every purchase Giveaways and contests available only to app users You’ll receive a separate email very soon with all the details about the app. We look forward to welcoming you again with your next order. If you have any questions, our support team is available 24/7 at support@babysbestfood.com Kind regards, The Baby’s Best Food Team