jukki.bg

Reviews:

The products are of very good quality: the fabrics and colours, etc. What should be improved is the delivery process. It took forever to receive my order from Poland to Bulgaria, which in my case was not a problem, but some parents may need some things urgently. I was pleased with the email that I received from jukki team in which they notified me about the delay, and also with the little gratis product (very kind gesture:) )

Super late delivery. Poor customer support. On their website it clearly states delivery between 4 and 7 days, but actually this was not the case. It took them double the time and only after I wrote them a couple emails to follow up on my order. Since they are offering baby products the delivery time is really sensitive, so I would recommend either update their terms and conditions that those 7 days start after processing the order (which might take 10+ days) or just be more self organised and process and send the orders within the given time frame.