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masaltos.com/en
Reviews:

23 reviews in the last 12 months117 total reviews  

4.57
Excellent

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Top positive review

Mar 9, 2023
 Verified review
Shoes are even nicer in person (than the pictures / description). Arrived on time. Customer service was also able to answer a few questions I had. Everything was excellent!

Top negative review

Jul 29, 2023
 Verified review
To be honest, the quality of your shoes is actually quite poor and disappointing. That in itself makes them way too expensive for the quality of product delivered. Everything about the product screams "cheap" from the flimsy box, held in place by an elastic band, no extras included (shoe horn, insoles etc). I shall be returning to Bugarri.
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Reviews for masaltos.com/en

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Jan 1, 2024
 Verified review

My experience is not so good!

My experience is not so good, e. g. a pair of shoes purchased few days ago for 159 is now sold for 139. Also a discount of 5 offered upon subscribing was not done even if subscribed. Order placement on line has a complexity. Your site is not user friendly. Box of shoes was not first class as older ones. You're cheap for expensive orders.
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Answer by masaltos.com/en
Jan 5, 2024
Thank you for sharing your ideas. We'll consider them for future improvements.
Nov 8, 2023
 Verified review

Make wide fit shoes available.

I would like to have a choice of wide fit.
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Answer by masaltos.com/en
Nov 9, 2023
We're thankful for you sharing your ideas. We'll consider them for future improvements.
Aug 27, 2023
 Verified review
quick delivery , almost all sports shoes are with white soles and difficult to keep clean , would like to see more models with dark soles.
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Answer by masaltos.com/en
Sep 4, 2023
Your observations are important to us. We'll use them to improve.
Aug 2, 2023
 Verified review
excellent service and customer relations response. I was send the wrong size shoe but within 48 hours I received the correct one.
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Answer by masaltos.com/en
Sep 4, 2023
We place great value on your opinion and will use it to make necessary adjustments. Thank you.
Mar 22, 2023
 Verified review

Good service

very good service and the shoes are top quality👍
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Answer by masaltos.com/en
Sep 4, 2023
We appreciate your honesty in sharing your opinión. It's genuinely helpful to us.
Oct 18, 2023
 Verified review
Easy to order and quick delivery
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Answer by masaltos.com/en
Oct 19, 2023
Your positive feedback is much appreciated! We're glad that you had an easy ordering experience and received your delivery quickly. We look forward to serving you again.
Mar 24, 2023
 Verified review
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Jul 29, 2023
 Verified review

Disappointingly poor quality. Unlikely that I shall purchase from you again.

To be honest, the quality of your shoes is actually quite poor and disappointing. That in itself makes them way too expensive for the quality of product delivered. Everything about the product screams "cheap" from the flimsy box, held in place by an elastic band, no extras included (shoe horn, insoles etc). I shall be returning to Bugarri.
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Answer by masaltos.com/en
Sep 4, 2023
Your feedback is essential to our progress. We deeply appreciate it.