Netuno - Europe's largest wholesaler of envelopes and decorative papers
Reviews:

48 reviews in the last 12 months92 total reviews  

4.56
Excellent

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Top positive review

Dec 21, 2023
 Verified review
I am delighted with the offer of papers, in various formats and weights. I found a lot of products that I need and that are of great quality, such as papers, envelopes, cardboard envelopes for shipments etc. The only thing I would perhaps recommend is better paper packaging of all papers (some papers were packed, but not all of them)so that they are less damaged and avoid getting wet. I am certainly grateful that you deliver to Croatia at reasonable prices.

Top negative review

Dec 25, 2023
 Verified review
I didn't receive the swatch I wanted. I got metslised paper, where I wanted samples of standard paper in Ecru colour.
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Reviews for Netuno - Europe's largest wholesaler of envelopes and decorative papers

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Feb 26, 2024
 Verified review
really good prices, fast shipping, good amount of different articles that companies need
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Mar 4, 2024
Thank you for your feedback! We're glad to hear that you appreciate our competitive prices, fast shipping, and diverse range of products that cater to the needs of companies. Your satisfaction is our priority, and we'll continue to strive to meet and exceed your expectations. Thank you for choosing us, and we look forward to serving you again in the future!
Feb 24, 2024
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Feb 11, 2024
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I like the variety of products, I get exactly what I need. Prices are more than fair. Sometimes I have techincal problems at the checkout - it would be good to put some warning message, when order volume exceeds the transport capacities.
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Feb 19, 2024
Thank you for sharing your feedback with us! We're delighted to hear that you appreciate the variety of products we offer and that you consistently find exactly what you need. We strive to maintain fair prices to ensure our customers receive the best value possible. We appreciate your suggestion regarding technical issues at the checkout, particularly in cases where the order volume exceeds transport capacities. Implementing a warning message in such situations is a great idea to improve the overall shopping experience. We'll make sure to pass this suggestion along to our technical team for consideration. Your satisfaction is important to us, and we're committed to continuously enhancing our services. If you have any further suggestions or encounter any issues, please don't hesitate to reach out. Thank you for choosing our store, and we look forward to serving you again soon!
Feb 11, 2024
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Feb 10, 2024
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Feb 10, 2024
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Feb 3, 2024
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Precisi e veloci! Mi rifornirò sempre da loro!
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Feb 9, 2024
Grazie mille per il tuo feedback positivo!
Jan 30, 2024
 Verified review
Beautiful papers and excellent services
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 31, 2024
Thank you so much for your kind words!
Jan 28, 2024
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I received the wrong color
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Jan 19, 2024
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Jan 15, 2024
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Very good
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 31, 2024
I'm glad to hear that you found the response satisfactory!
Jan 15, 2024
 Verified review
The box was open and the paper demaged
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 31, 2024
I'm sorry to hear that your box arrived open and the paper was damaged. This is certainly not the experience we aim to provide. Please accept our sincere apologies for any inconvenience. To assist you further, please contact our customer service with your order details and any photos of the damaged items. We will do our best to resolve the issue promptly and ensure you receive a satisfactory solution.
Jan 14, 2024
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Jan 13, 2024
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Fast delivery and good quality papers

Fast delivery however a small mistake with a wrong set of paper delivered.
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 15, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the mistake in the last delivery. Your satisfaction is our priority and we deeply regret any inconvenience. We are committed to resolving this issue quickly. Please contact our customer service team and we will ensure that the correct set of paper is sent to you without further delay. Thank you for your understanding and the opportunity to rectify the situation. We value your confidence in our services and are committed to providing you with a positive shopping experience.
Jan 13, 2024
 Verified review

beautiful paper

Delivery took 3 days, excellent packaging and beautiful paper at reasonable prices. Would buy again. Lieferung dauerte 3 Tage, die Papiere sind wunderschön und kamen sicher verpackt und unbeschädigt bei mir an. Preis-Leistung stimmt, gerne wieder
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 15, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you received your delivery promptly within 3 days and that the packaging met your expectations. We take pride in ensuring that our products are well-packaged to reach you in perfect condition. It warms our hearts to know that you appreciate the quality of our beautiful paper, and we're delighted that you find our prices reasonable. Your satisfaction is our top priority.
Jan 11, 2024
 Verified review
Spedizione super veloce e materiale come da descrizione. Prezzi competitivi. Consigliato
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Jan 15, 2024
Grazie mille per il suo commento positivo! Siamo lieti che siate rimasti soddisfatti della nostra consegna rapida, della qualità dei materiali e dei prezzi competitivi. La vostra soddisfazione è molto importante per noi.
Dec 28, 2023
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Dec 25, 2023
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I didn't receive the swatch I wanted. I got metslised paper, where I wanted samples of standard paper in Ecru colour.
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Dec 21, 2023
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Delighted with the offer

I am delighted with the offer of papers, in various formats and weights. I found a lot of products that I need and that are of great quality, such as papers, envelopes, cardboard envelopes for shipments etc. The only thing I would perhaps recommend is better paper packaging of all papers (some papers were packed, but not all of them)so that they are less damaged and avoid getting wet. I am certainly grateful that you deliver to Croatia at reasonable prices.
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Answer by Netuno - Europe's largest wholesaler of envelopes and decorative papers
Dec 28, 2023
We appreciate your constructive feedback regarding paper packaging. Your suggestion about ensuring all papers are adequately packed to prevent damage and exposure to moisture is duly noted. We are committed to continuously improving our packaging processes to enhance the overall customer experience. We're also grateful for your acknowledgment of our reasonable prices for deliveries to Croatia. If there's anything else we can do to enhance your shopping experience or if you have additional suggestions, please feel free to reach out.
Dec 18, 2023
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