Returns take to long to process, I purchased a product on the 16th of March, returning it upon receipt and today April 1st still haven’t received a refund!,
Returns take to long to process, I purchased a product on the 16th of March, returning it upon receipt and today April 1st still haven’t received a refund!,
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Answer by kjus.com
Apr 12, 2024
We are sorry, that the refund takes that much time. We had a system change and have had some issues with the return process. We try our best to refund you the money as soon as possible. Thanks for your patience and understanding.
Sep 11, 2023
Verified review
My shipment is on the way already 2 weeks.
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Answer by kjus.com
Sep 12, 2023
Thank you for taking the time to review our service. We are sorry, that your order has a delay. We tried to make the address change as quick as possible, unfortunately it took longer than expected.
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