Review summary
Customers mostly report positive experiences with EXIT Toys - exittoys.se. Many customers praise the quality of the products and express satisfaction with their purchases. Customer service is often highlighted as helpful and prompt, and the process for replacement or warranty claims is generally described as easy and efficient. Some customers also appreciate clear communication regarding order status and support. However, there are reports of product defects or issues upon arrival, and some customers experience delivery delays, leading to frustration. A few customers mention slow or inadequate responses from customer service, and there are occasional complaints about a lack of updates on order progress.
This text was automatically created by an AI system from user reviews.
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Reviews for exittoys.se
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Fantu
Fantastisk 🤩
Answer by EXIT Toys - exittoys.se
Thank you for your positive review and for giving us 3 stars! 😊
We are glad that you are generally satisfied with our product or service. If you have any suggestions on how we can improve your experience, we would love to hear them!
Kind regards,
Team EXIT Toys
Answer by EXIT Toys - exittoys.se
Thank you for your positive review and for giving us 3 stars! 😊
We are glad that you are generally satisfied with our product or service. If you have any suggestions on how we can improve your experience, we would love to hear them!
Kind regards,
Team EXIT Toys
All good and fast shipping
We ordered because of the promised delivery time of max 3 days. Two weeks and several mails later we learned that it hasn’t been sent yet. No compansation and delivered to a shop even though we paid for home delivery.
Answer by EXIT Toys - exittoys.se
We are sorry to hear that the delivery did not go as planned; that is not what we want. We apologise for the inconvenience.😊
Kind regards,
Team EXIT Toys
Excellent customer service