Review summary
Customers mostly report positive experiences with EXIT Toys - exittoys.se. Many customers praise the quality of the products and express satisfaction with their purchases. Customer service is often highlighted as helpful and prompt, and the process for replacement or warranty claims is generally described as easy and efficient. Some customers also appreciate clear communication regarding order status and support. However, there are reports of product defects or issues upon arrival, and some customers experience delivery delays, leading to frustration. A few customers mention slow or inadequate responses from customer service, and there are occasional complaints about a lack of updates on order progress.
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Reviews for exittoys.se
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Hole in bottom from factory, got new one under warranty, also leaks somewhere.
Answer by EXIT Toys - exittoys.se
Thank you for sharing your feedback!
We’re very sorry to hear that you experienced the same issue twice. That’s certainly not the experience we want for our customers. Please reach out to us via our service portal at https://www.exittoys.com/welcome so we can look into this further and work together on finding a suitable solution.
Kind regards,
Team EXIT Toys ☀️
Inaccurate expectancy and slow delivery
Said the package would arrive within 2-3 days, but it took 9 days! So we didn't get it ahead of our daughters' birthday party.
leakt air
the pool leakt air when inställd first time. the repair-kit did not work.