GoudaCheeseShop.com- Logo - reviews

GoudaCheeseShop.com
Reviews:

175 reviews in the last 12 months1,453 total reviews  

4.86
Excellent

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Top positive review

Feb 24, 2023
 Verified review
The order arrived in exactly one week, in Romania. I ordered on Thursday, but the package was picked up by DHL on Tuesday. Maybe it was because I specifically mentioned that I would like for it to arrive from Monday on. Or some cheese assortments were not on stock, as they mention this could lead to a up to two days delay. Anyway, it was just two days on the road with delivery in Bucharest. To summit it all, it is a great service and I will definitely try again. Not to mention the cheese, as it was as I expected, even better.

Top negative review

Oct 5, 2023
 Verified review
The GCS payment system is broken if you want to send the cheese to one address, but have your payment address be different. I just had a terrible experience because of this flaw. My cheese did arrive, but only by luck. After many attempts to get it corrected properly, my delivery address was still not correct! The cheese is great, but that payment system… not so good. To conclude, I will only order from GCS again when my delivery and payment address are identical.
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Reviews for GoudaCheeseShop.com

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Dec 27, 2023
 Verified review

Cheese was delicious but weight under stated weight

Cheese was delicious, good quality and delivery good to France. However, one cheese weighed 50gms less than the label stated, which was disappointing, mainly as a point of principle that in retail, particularly food, labels must state the quantity/weight you purchase. I did complain and sent photos and received a fast reply and apology, with small refund for missing cheese.... But for me, not good enough for online shopping..
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Dec 12, 2023
 Verified review

Poor service & poor answer

They forgot to attach necessary document, so my package was stuck at customs and had to wait for more than a week. I sent an e-mail to complain, but they just said "don't worry". Poor service. I did not pay expensive fee to wait this long.
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Oct 5, 2023
 Verified review
The GCS payment system is broken if you want to send the cheese to one address, but have your payment address be different. I just had a terrible experience because of this flaw. My cheese did arrive, but only by luck. After many attempts to get it corrected properly, my delivery address was still not correct! The cheese is great, but that payment system… not so good. To conclude, I will only order from GCS again when my delivery and payment address are identical.
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DF
de Selys F.
Glabais belgium
Jun 2, 2023
 Verified review
i do not find what i want in 400 gr Round Ball !!
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