GoudaCheeseShop.com- Logo - reviews

GoudaCheeseShop.com
Reviews:

193 reviews in the last 12 months1,538 total reviews  

4.90
Excellent

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Most relevant positive review

Mar 6, 2024
 Verified review
One of the best online shopping experience. Top quality products, fast and fresh delivery. I ordered about 2.5 kilo's of different products and the cheeses where still cold at arrival. Fresh and good. The delivery took about 4 days (NL to RO). Definitely I will order again and definitely I'll recommend to any cheese lover PS: Their website needs more information about other Dutch products (except cheese). I would buy, but there is no information provided. Just a name and a picture.

Most relevant negative review

Oct 5, 2023
 Verified review
The GCS payment system is broken if you want to send the cheese to one address, but have your payment address be different. I just had a terrible experience because of this flaw. My cheese did arrive, but only by luck. After many attempts to get it corrected properly, my delivery address was still not correct! The cheese is great, but that payment system… not so good. To conclude, I will only order from GCS again when my delivery and payment address are identical.
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Reviews for GoudaCheeseShop.com

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May 30, 2024
 Verified review
I still have not received my Order after tracking & contacting Couriers although previous experience with Orders has been very good. If there has been a change in Courier over here I suggest you change back.
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Dec 27, 2023
 Verified review

Cheese was delicious but weight under stated weight

Cheese was delicious, good quality and delivery good to France. However, one cheese weighed 50gms less than the label stated, which was disappointing, mainly as a point of principle that in retail, particularly food, labels must state the quantity/weight you purchase. I did complain and sent photos and received a fast reply and apology, with small refund for missing cheese.... But for me, not good enough for online shopping..
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Dec 12, 2023
 Verified review

Poor service & poor answer

They forgot to attach necessary document, so my package was stuck at customs and had to wait for more than a week. I sent an e-mail to complain, but they just said "don't worry". Poor service. I did not pay expensive fee to wait this long.
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Oct 5, 2023
 Verified review
The GCS payment system is broken if you want to send the cheese to one address, but have your payment address be different. I just had a terrible experience because of this flaw. My cheese did arrive, but only by luck. After many attempts to get it corrected properly, my delivery address was still not correct! The cheese is great, but that payment system… not so good. To conclude, I will only order from GCS again when my delivery and payment address are identical.
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