First of all the assemble manuals doesn't match the SKU nr, which makes it alot harder to assemble the items.
Even though the items we're packed personally by an employee, I experienced that several items were missing, and thus I had to come up with work-arounds in order to complete the installation. Please refer to attached picture for an example of a missing item. The rubber protection pad on the left side of the ladder was missing.
The only reason why you're not getting 1 star is because the products seem to be solid.
If you're a serious business, you need to step up your service.
Best regards
Mads Dalfoss
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