nordicnest.com
Reviews:

15,523 total reviews   

4.57

Excellent

15,523 reviews since Jun 30, 2015

5
82 %
4
7 %
3
3 %
2
2 %
1
6 %
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Review summary

Customers frequently praise the high quality, beautiful design, and durability of the products. The customer service is widely described as responsive, friendly, and efficient, with staff commended for resolving issues and going the extra mile. Most reviewers highlight fast, reliable delivery and helpful order updates. Packaging is regularly noted as careful, attractive, and protective. Shoppers also appreciate the unique and wide selection of Nordic and Scandinavian products, with many items not available elsewhere. Pricing is generally considered competitive and reasonable, with good value and occasional great sales. Issue resolution and returns are generally handled efficiently and fairly. Some customers mention occasional inconsistencies or defects in products. A few report slow or difficult communication with customer service. While most deliveries are prompt, some experience delays, especially for international orders or when items are out of stock. A handful of customers received damaged items or felt the outer packaging could be improved. Some feel that delivery or return costs are high, and a few express dissatisfaction with return processes or difficulties when problems arise.

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Reviewsnordicnest.com

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(1939)
Community member 
1 Reviews
 Verified
I love the black serve ware from Nordic Nest! What knock a star off is the fact that my first order was very badly packed and more than 50% arrived smashed! However the replacement items were received in good condition and well packaged. Shame they didn't get it right first time. 😊
Community member 
1 Reviews
 Verified

Good quality tray with lovely design

Good quality tray which will last for ages. Lovely design, as expected. From time of order to delivery was longer than usual due to it coming from Europe. Well worth the wait though!
Community member 
6 Reviews
 Verified
A wide range of high quality furniture and accessories for your home. I live in Belgium and have always received my orders promptly. Excellent customer care as well. Highly recommended.
S C
sacha c.
3 Reviews
|
london
 Verified
Always a 5 star for this store. They always provide excellent prices and excellent customer service. The goods are always well packaged and beautiful. I love this shop.
Community member 
1 Reviews
 Verified
Service is generally good. I have had conflicting confirmations of payment methods, and am disappointed with the quality and standard of finish (sharp edges etc) of some Scandinavian kitchen utensils. All in all, good.
Community member 
1 Reviews
 Verified

Excellent Choice For Seafood Meal

Items of very good quality and stylish. Excellent accompaniment for a shellfish meal Even an oyster knife. Well packaged and arrived on time. Delighted with product and would recommend to others.
Community member 
1 Reviews
 Verified

Excellent customer service!

There was a problem with Fedex for my order and the customer service person was super responsive and helpful. She communicated with me clearly and ensured the problem was resolved and I got my items. I’m delighted with my glasses.
Community member 
1 Reviews
 Verified
Lovely items, well made, aesthetic designs, function smoothly. Instructions weren't brilliant and there's lots of pieces which take a long time to assemble. Not a big issue though.
Community member 
1 Reviews
 Verified

Brilliant choice of products but....

But, getting ahold of anyone in Customer Service by phone is a real nightmare, having to listen to the same message in loop for ever !!! Then you decide to email as an alternative but again wait 4 days for a reply...Grrr. I have placed many orders since I discovered this website as they have a brilliant selection of products but my customer service experience or rather lack of, is leaving me and I am sure others with a mixed feeling about the experience
J H
Jane H.
1 Reviews
 Verified
The ceramic bowls are beautifully crafted in a colour green that mirrors nature, they arrived beautifully packed in a box that was so attractive I am keeping it
Community member 
1 Reviews
 Verified
I am a UK customer and returning a recent purchase that did not work for me, was extremely expensive. I found the return instructions from Nordic Nest to be helpful, but the cost was so high. I will have to think very carefully before making a future purchase.
Community member 
1 Reviews
 Verified

God forretning

Jeg har gennem flere år købt julepynt hos Nordic Nest. Varerne har altid svaret til billederne og er blevet leveret hurtigt. Det er en god forretning at handle med.
Community member 
1 Reviews
 Verified

Christmas decor

Every year I add to my Christmas decor with beautiful items from Nordic Nest. They’re my go-to for Ester & Erik candles, Kahler houses and designer objects.
Community member 
1 Reviews
 Verified
Beautiful jars being used for bath salts that look really pretty in my bathroom. Well packaged and delivered quickly. Definitely going to shop again in the future
Community member 
3 Reviews
 Verified

Absolutely recommend this company

Great selection of products with accurate description of what you are buying. Where there have been delays and problems, their customer service has been prompt, in-person (no horrible AI agent) and followed up.
Community member 
1 Reviews
 Verified
Always provide excellent communication in case items are delayed. Every item carefully packed and no damage is ever an issue. Wonderful items and a wonderful place to shop
Community member 
1 Reviews
 Verified
As an Australian customer, it's marvellous to have access to these wonderful high quality, stylish Scando products - generally not available instore down under. The ordering and delivery process was seamless. Nordic reached out when one item that was on back-order actually became available earlier than expected - so that was a great outcome. Loved the Gotland wool rug - beautiful wool.
Community member 
1 Reviews
 Verified

Satisfied Customer

I purchased several Moomin item for my daughter’s birthday. She was absolutely delighted with them, particularly the Moomin lantern. The service was efficient.
Community member 
1 Reviews
 Verified
Everything arrived beautifully packaged and every bit as wonderful as they looked on the website. Really happy with my purchases and delivery
Community member 
1 Reviews
 Verified

Stylish pendant shade

Great service, speedy, trackable delivery. Clear instructions for easy assembly. Looks fantastic in situ a stylish addition to decor

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At Nordic Nest (previously known as Scandinavian Design Center) you will find the best of what Scandinavian design has to offer, including contemporary home decor, true design classics and all time fa...

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