Sensitivity Check USA- Logo - reviews

Sensitivity Check USA
Reviews:

118 reviews in the last 12 months198 total reviews  

3.69
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Latest first
Feb 9, 2024
 Verified review
quick and easy would recommend
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Feb 9, 2024
 Verified review
quick delivery of my kit that I upgraded to receive. friendly team.
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Feb 9, 2024
 Verified review

Great

Heather was helpful and quickly provided me with the information I was looking for.
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Feb 8, 2024
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Feb 5, 2024
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Deceptive advertising/sales
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Feb 5, 2024
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Never sent anything

The directions said to place in the clear envelope and return with the label, but they have never sent anything and there is no contact information for me to call anyone
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Feb 4, 2024
 Verified review

Great service

Alex did a great job answering my questions.
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Feb 2, 2024
 Verified review

instant gratification

It took 1 second for the live agent to send me the test results I lost!!!! Amazing
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Feb 1, 2024
 Verified review
There are things I know that my family and I are allergic to that didn't show up on our reports which makes me doubt the legitimacy of the results. When I contacted the company and complained they said it stated that it isn't an allergy test when I bought it. So much for a satisfaction guarantee! I attached a screenshot of what I saw when purchasing and no where does it state that allergies won't show up in this report.
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Answer by Sensitivity Check USA
Feb 2, 2024
Thank you for your review. I am very sorry to hear that you are not completely satisfied with the testing and results. Please note that we cannot detect intolerance or allergy from hair samples. Allergy can only be detected via blood sample or skin scratch test. Sensitivity Check products test for your current high sensitivities. If you have any questions or queries related to your test results or reading the report, please do not hesitate to contact our expert team at info@sensitivitycheck.com and we will be more than happy to assist. Thanks again for taking the time to leave a review. Usman Customer Service Manager
Jan 28, 2024
 Verified review
Results were quick, well organized, and very insightful. Still unclear on what which results are an allergy, what results are a sensitivity, and what results are a deficiency.
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Jan 28, 2024
 Verified review

Needs Improvement

The results were, in my opinion, incomplete. I had three reports done for my family; each one said "no results" in significant categories. Too many pages that made this seem like a full report yet they were canned messages stuffed into the report. Very little attention to interpretation is confusing and, I think, produces a useless report.
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Jan 26, 2024
 Verified review
No verification the sample arrived at distributor, no .They should confirm they recieved and sent for testing. Had to contact 3 times before it finally was confirmed & said results were sent over 2weeks ago. I never recieved.
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Jan 19, 2024
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 19, 2024
 Verified review
Wonderful service, so quick and easy
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 18, 2024
 Verified review

Results took a while and have to contact

There is a problem with getting results. I waited a month and had not gotten an email, I downloaded the app and checked frequently, nothing! I finally used the chat, and they quickly found my results that had been ready for 2 weeks! Result were interesting to see! I thought more would have shown up, but I did see things I was sensitive to that I had no idea!
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jan 17, 2024
 Verified review

Great stuff

I purchased one of the home test kits and it is really helpful. Results within 5 minutes in the comfort of my home.
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review
The results came back very quickly and the report itself was very comprehensive and i am so impressed with how much information was in there! The chat and email team were very helpful. Thank you!!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review

Amazing service!

Quick and efficient. Thank you.
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 17, 2024
 Verified review
Great service!!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 15, 2024
 Verified review
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager