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Sensitivity Check USA
Reviews:

118 reviews in the last 12 months198 total reviews  

3.69
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.

Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Latest first
Jan 15, 2024
 Verified review
Great service!
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Answer by Sensitivity Check USA
Jan 19, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 13, 2024
 Verified review
Scam - Not Scientific, pseudo science
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Answer by Sensitivity Check USA
Jan 19, 2024
Hi John, thank you for your review. I am very sorry that you are not completely satisfied with the service we offer. We include all information on our website regarding the testing and testing method. Our testing is categorised as Complimentary and Alternative Medicine, just like chiropractic and acupuncture treatments. We have tested over 1 million people, and 99.5% of our customers are happy with how our testing has helped them. Our expert and friendly team are always on hand on our 24/7 website LiveChat to help you with any questions or concerns you have over the testing. Donna Customer Service Manager
Jan 12, 2024
 Verified review

Kind customer service. Long wait for results

Loved how customer service was kind and fast. I liked the easiness of reading the results. I wish they would update the order status. Mine always just said “awaiting hair sample” for weeks when they had already gotten mine. Also, I had to write to them to receive my results. I didn’t get them in the max of 5 days they said.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 12, 2024
 Verified review

Results Not really Useful, Did Not Catch a Known Sensitivity

I don't find the results useful. It's a long list of foods and numbers and nebulous "reactions" which could be anything or nothing at all. It's also not accurate. For instance, I have a very acute physical reaction to the slightest bit of caramel color but the results showed no sensitivity to caramel color at all. Then I have a 100% reaction score to pineapple, which I eat all the time with no probem. It would be a great resource if the results were valid, but I don't think they are.
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Jan 10, 2024
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jan 8, 2024
 Verified review
I think they sent a made up results. They came immediately after they received my sample ( it was supposed to take a bit 2 days after they receive it) and the results showed was sensitive to things that I know I am not sensitive to and didn't show that I was sensitive to the things that I know I am.
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Jan 7, 2024
 Verified review
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 6, 2024
 Verified review
did well
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 5, 2024
 Verified review

My mind was blown at the results!

My mind was blown at the results. There are a few things I would never have known are affecting me without this test, like the tin in canned foods. Everyone should have one done, immediately!!
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 3, 2024
 Verified review
I appreciated being able to know what sensitivities my son might have without having to expose him to those gods. It also helped me to understand more of the things that could be harming us and find ways to make the appropriate changes.
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 30, 2023
 Verified review
Ordered kit weeks ago and have never received it !
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Dec 29, 2023
 Verified review
I had trouble printing, but was assisted via chat
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 28, 2023
 Verified review
Even on sale, it was a waste of time.
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Dec 28, 2023
 Verified review
Heather was great, and very helpful
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 24, 2023
 Verified review
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 22, 2023
 Verified review

Too broad results

It didn't really tell me much at all. It didn't narrow anything down except blackberries and a couple of other things.
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Dec 20, 2023
 Verified review
The shipping it to you in a zip-lock bag makes you think it's bogus. How much could a bag and instructions cost to make? The app needs work as well. I don't know how much I trust the results.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Dec 16, 2023
 Verified review
You need to send a kit with packaging to send back. Making us provide everything. I didn't have a printer to send back the paperwork and sample. I gave up. You have my money and I have nothing. I would like a refund but I know that will never happen.
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Dec 15, 2023
 Verified review

Very quick and easy assistance.

Very quick and easy to get assistance.
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 15, 2023
 Verified review
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager