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Sensitivity Check USA
Reviews:

118 reviews in the last 12 months198 total reviews  

3.69
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.
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Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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Dec 8, 2023
 Verified review

Not sure how accurate the test are

Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Dec 7, 2023
 Verified review

Great Experience

I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 3, 2023
 Verified review

Representative was great

Representative was patient & helpful
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 24, 2023
 Verified review
It was a very nice experience. Very helpful.
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Answer by Sensitivity Check USA
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 21, 2023
 Verified review
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Nov 20, 2023
 Verified review

Wonderful Service

It's always easy to reach someone with your questions and get answers quickly.
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you so much for reaching out and giving us five stars, Jen! ⭐⭐⭐⭐⭐ We are very proud of our customer service team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 19, 2023
 Verified review
I can see what I have problems with but not where I would where I would find these things.
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you for your review. I am sorry that you are not completely satisfied with the test results. I am pleased to confirm your test report contains a list of food items we recommend removing from the diet for 4-6 weeks. Each item flagged as a sensitivity contains further information on what this item is and also where it may be found in the case of E numbers/additives. However, if you have any questions or queries related to your test results, our expert and friendly team is available at info@sensitivitycheck.com to assist. Donna Customer Service Manager
Nov 10, 2023
 Verified review
Service was efficient. As far as results, I assume it was accurate. I haven’t had any way to verify it
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Answer by Sensitivity Check USA
Nov 11, 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Your results were emailed again, if you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Nov 6, 2023
 Verified review
My expectations not exceeded My hope was I'd have a huge list of things I'm sensitive to, msg, aspartame are known migraine triggers maybe because I do not consume those didn't show. I'm thankful I bought it on sale no hormone, not digestive at all. Would I do it again no. Would I recommend no.
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Answer by Sensitivity Check USA
Nov 11, 2023
Hello, Thank you for your review. We are very sorry that our service did not exceeded your expectations. Please note that example report is available on our website to anyone prior any purchase. If you have any further questions regarding your results, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Nov 2, 2023
 Verified review
the person was able to answer me in french :-)
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Answer by Sensitivity Check USA
Nov 2, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience and the team could communicate with you in your preferred language! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 31, 2023
 Verified review

Great customer service

Used the live chat and received the answers and clarification quickly.
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Answer by Sensitivity Check USA
Nov 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Oct 27, 2023
 Verified review
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Answer by Sensitivity Check USA
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Oct 21, 2023
 Verified review
Very helpful and had an answer right away.
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Answer by Sensitivity Check USA
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Oct 16, 2023
 Verified review
Company Chat was very helpful, prompt and informative. "Heather" on Chat explained and clarified, putting my mind at ease and answering my numerous questions. I now feel confident to make my purchase.
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Answer by Sensitivity Check USA
Oct 17, 2023
Hi Jenny, thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Heather straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 14, 2023
 Verified review
Awaiting results. Helped clarify time frame for turn around process.
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Answer by Sensitivity Check USA
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 14, 2023
 Verified review
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Answer by Sensitivity Check USA
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 12, 2023
 Verified review
Helping me with the link to get my test going
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Answer by Sensitivity Check USA
Oct 17, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Oct 8, 2023
 Verified review
The quick responds from somebody.
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for reaching out and giving us five stars, Media! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to them straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! For over 14 years, Sensitivity Check have been a worldwide leader, providing clients with answers at exceptional value for money, and it's reviews like yours that help us to reach other people, so THANK YOU! ⭐⭐⭐⭐⭐ - Lara
Oct 7, 2023
 Verified review
Sent a message online and received an answer right away.
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. Thank you for taking the time to review us, we really appreciate it! - Lara
Sep 26, 2023
 Verified review

I was amazed to see all the issues

I was amazed to see that I have issues with chicken, as that is one of my main food staples. However, I already knew about the dairy issues that they mentioned in my results. I was quite surprised that I have issues with so many little things I never would have expected!
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager