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Sensitivity Check USA
Reviews:

116 reviews in the last 12 months194 total reviews  

3.76
Good
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Top positive review

Dec 7, 2023
 Verified review
I completed this test a few weeks ago, and was very pleased with the process. There are no additional fees or membership. No sales pitches, or marketing emails, and they do not ship out a test kit, so that eliminates higher costs of shipping and materials. I put my sample in a snack size ziplock bag, printed the test form, and mailed them in an envelope with a regular stamp. I got my results a few weeks later via email and I was impressed by the educational information included to explain the results. I have always been skeptical of a hair test, so i decided to do this one at the same time I was doing a blood sensitivity test (which is way more expensive). My hair results lined up with my blood results, which gives me peace of mind to use a hair test going forward and save money.
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Top negative review

Dec 8, 2023
 Verified review
Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Reviews for Sensitivity Check USA

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11 days ago
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Apr 15, 2024
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Mar 9, 2024
 Verified review

Mail samples separately

I ordered a couples test for me and my daughter. I put each of our samples with our print-off sheets in separate ziploc bags to send in one envelope. My daughter got hers done and I ended up having to resend my sample. Got our results in a decent amount of time.
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Mar 18, 2024
 Verified review
I was intrigued by this. It did hit some things I know for sure are allergies. I will know if it is 100% right on. I am a nurse and for a minimal fee I am not disappointed.
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Mar 18, 2024
 Verified review
I never received the email confirming sample was had been received and I never got the results until i asked for them. Other than that, the experience was good.
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Feb 23, 2024
 Verified review
I was expecting a bit more from the results- it would be beneficial to know what was tested that fell below the 85% threshold.
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Feb 18, 2024
 Verified review
I don’t totally believe the results
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Jan 18, 2024
 Verified review

Results took a while and have to contact

There is a problem with getting results. I waited a month and had not gotten an email, I downloaded the app and checked frequently, nothing! I finally used the chat, and they quickly found my results that had been ready for 2 weeks! Result were interesting to see! I thought more would have shown up, but I did see things I was sensitive to that I had no idea!
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jan 28, 2024
 Verified review

Needs Improvement

The results were, in my opinion, incomplete. I had three reports done for my family; each one said "no results" in significant categories. Too many pages that made this seem like a full report yet they were canned messages stuffed into the report. Very little attention to interpretation is confusing and, I think, produces a useless report.
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Jan 12, 2024
 Verified review

Kind customer service. Long wait for results

Loved how customer service was kind and fast. I liked the easiness of reading the results. I wish they would update the order status. Mine always just said “awaiting hair sample” for weeks when they had already gotten mine. Also, I had to write to them to receive my results. I didn’t get them in the max of 5 days they said.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 26, 2024
 Verified review
No verification the sample arrived at distributor, no .They should confirm they recieved and sent for testing. Had to contact 3 times before it finally was confirmed & said results were sent over 2weeks ago. I never recieved.
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Jan 10, 2024
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Sep 26, 2023
 Verified review

I was amazed to see all the issues

I was amazed to see that I have issues with chicken, as that is one of my main food staples. However, I already knew about the dairy issues that they mentioned in my results. I was quite surprised that I have issues with so many little things I never would have expected!
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Answer by Sensitivity Check USA
Oct 9, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Dec 8, 2023
 Verified review

Not sure how accurate the test are

Things that I know I’m sensitive to are not listed and things I eat all the time without any problem we’re listed as sensitive same with my husband and my dog. Just not sure it’s a very accurate test. It was hard to decipher the results as well
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Dec 20, 2023
 Verified review
The shipping it to you in a zip-lock bag makes you think it's bogus. How much could a bag and instructions cost to make? The app needs work as well. I don't know how much I trust the results.
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Answer by Sensitivity Check USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Jun 9, 2023
 Verified review

Good information to help me work towards feeling better

I was quite surprised at the number of sensitivities I had! It was an eye opener! The only thing was the service was pretty slow and the tracking of progress was also slow/ behind.
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
Nov 10, 2023
 Verified review
Service was efficient. As far as results, I assume it was accurate. I haven’t had any way to verify it
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Answer by Sensitivity Check USA
Nov 11, 2023
Thank you so much for reaching out and giving us 4-stars! ⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Your results were emailed again, if you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Lucie Customer Service
Nov 19, 2023
 Verified review
I can see what I have problems with but not where I would where I would find these things.
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Answer by Sensitivity Check USA
Nov 23, 2023
Thank you for your review. I am sorry that you are not completely satisfied with the test results. I am pleased to confirm your test report contains a list of food items we recommend removing from the diet for 4-6 weeks. Each item flagged as a sensitivity contains further information on what this item is and also where it may be found in the case of E numbers/additives. However, if you have any questions or queries related to your test results, our expert and friendly team is available at info@sensitivitycheck.com to assist. Donna Customer Service Manager
Jul 18, 2023
 Verified review
I’d like to see a full report, not just the things I’m possibly intolerant to.
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@sensitivitycheck.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Aug 27, 2023
 Verified review
Fast response and good explanations.
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Answer by Sensitivity Check USA
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager