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PeppeShoes.comReviews

: 384Excellent

4.59

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certified since: Aug 29, 2018
updated on: Dec 6, 2022
PeppeShoes.com is checked and certified according to the Trusted Shops quality criteria
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certified since: Aug 29, 2018
updated on: Dec 6, 2022
PeppeShoes.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At PeppeShoes.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for PeppeShoes.com

78 verified reviews in the last 12 months

384 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 23, 2022
The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs. The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late! Watch out for import charges as this appears to be fairly random as to when it’s applied.
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the most relevant critical review


Dec 21, 2021
A very poor belt with its hole pattern distributed over more than half of the length of the belt. You cannot wear it!
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Reviews for PeppeShoes.com

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 Verified review
Nov 21, 2022
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 Verified review
6 days ago
Never received my order despite multiple e mails Impossible to actually speak to a customer representative. No contact information provided on website or receipt
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 Verified review
4 days ago
Very poor quality stitching then offered £15 discount on a £200 pair of shoes that you can’t use
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 Verified review
Oct 9, 2022 
Super Qualität, aber lange Lieferzeiten
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 Verified review
Oct 29, 2022
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 Verified review
Sep 9, 2022
The shows are looking good, but some of the rivets of the shoelaces are loose.
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Answer by PeppeShoes.com
Sep 14, 2022
Hi, thank you so much for your review and I'm so sorry for this situation. In reference to our email conversation - we will partially refund the amount of your order as compensation 😊
 Verified review
Sep 25, 2022
Nothing. Everything was and is perfect to
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 Verified review
Oct 5, 2022
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 Verified review
Aug 8, 2022
Absolut tolle Schuhsuswahl, unkomplizierte Bestellung, persönlicher Kontakt bei einfacher Reklamation
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 Verified review
Aug 24, 2022
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 Verified review
Aug 10, 2022
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 Verified review
Aug 12, 2022
Poor service no VAT excluded,long term response and lie on delay
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Answer by PeppeShoes.com
Aug 16, 2022
Hi, we send you a message regarding this situation :) We're waiting for your response!
 Verified review
Jun 23, 2022
The shoes were made and shipped as described. Definitely follow the advise on the website of ordering a smaller pair than you usually wear. Once I ordered the correct size I’m was very pleased with the shoes. The Customer Service people at Peppe responded promptly and did there very best to help when shoes were held up in customs. The Delivery company UPS were very poor. Four dates were given before finally trying to make a delivery and they expected me to wait in for the delivery each time. When I called they just said “it does say it’s an estimated delivery time” but one does not expect this to be days late! Watch out for import charges as this appears to be fairly random as to when it’s applied.
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 Verified review
Jan 15, 2022
I really enjoy unique shoes and I’ve been purchasing quite a few from Europe over the last four years. When I came across Pepe Shoes, I was amused at the fact that I can design my own shoe! I took a chance by ordering two pair right off the bat without really knowing the quality. I chose a, what seemed to be a woven black leather and ended up being a stamped leather, made to look like a weave. The quality of the shoes are good and they fit just a little bit big compared to the size I typically wear. Regardless, I still get positive reviews every time I wear the Pepe Shoes.
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 Verified review
Apr 21, 2022
En relación al producto quedé muy satisfecho con la presentación y calidad en confección, ligeramente desahogado en mi talla 40 lo q me agradó mucho,al mismo tiempo el servicio de transportación UPS q utilizan tbn de 10 ya q, el término de entrega en el dia era de 10:30 am a 14:30 y lo recibí 10:31 am, merecía dar los detalles. 100% recomendable! Gracias!
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 Verified review
Dec 26, 2021
The boots are gorgeous. I bought a pair for my brother and for my dad. They fit both of them perfectly, and sounds like there is no breaking in to do. The only suggestion I would have is to stuff the boots with something so that they don't get squished or misshapen in the box. (That's not to say that the boots arrived misshapen)
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 Verified review
Dec 10, 2021
Now I’m owner of 5 pairs of peppe shoes, 3 of them by my own creation, and I’m totally satisfied with the results. passform is perfect, if you have 44 than order 44 . Great Quality and unbelievable designs. Only one little thing, by creating the shoes, some of the online colors,designs, are appearing different in reality. BR G
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 Verified review
May 2, 2022
I love my shoes from Peppe- stylish, comfy and went really well with my outfit :) i worried i might not receive them in time for my event but they arrived 3 weeks after ordering (i live in the uk). Plenty of time to wear them in a little. Perfect
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 Verified review
Jan 2, 2022
The great service, the great products. I had to send back my shoes, because of the size. They sent me back the payments. I just thouht they will change them for a smaller size. Then, I am going to send an another order ;)
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 Verified review
Feb 4, 2022
The shoes are great and made to order. They take two weeks to be made and one more week to be delivered. But they're well worth it. Comfortable, classy, and warm. I'll definitely buy another pair.
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