Review summary
Many customers appreciate the high quality of the prints, frames, and materials, with particular praise for the careful packaging and timely delivery. The ordering process and website experience are frequently described as easy and straightforward. Additionally, customer service is often highlighted as responsive and helpful, and some reviewers feel they received excellent value for their purchase. However, a number of customers mention issues such as blurriness, poor paper quality, or washed out images in their prints. There are also some concerns about products arriving damaged or being exposed to weather during delivery, despite generally protective packaging. A few reviewers feel that the price does not always reflect the quality of the product, and some note that customer service did not fully resolve their issues.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsartphotolimited.com/us-en
(6)
(0)
(2)
(3)
(41)
Verified
The image I received was WASHED OUT vs the image depicted- SHAM!
Reply from artphotolimited.com/us-en
Dear Customer,
Thank you for your review.
We are very sorry to hear that the print you received does not match your expectations and appears significantly lighter or more washed out than the image you expected.
We would like the opportunity to investigate this for you and find a suitable solution. Please contact us at customer.service@artphotolimited.com and include your order number. If possible, please also attach a photograph of the received artwork.
Once we receive your message, we will review the case and get back to you as quickly as possible.
We apologize for the disappointment and look forward to resolving this matter for you.
Kind regards,
Team ArtPhotoLimited
Verified
Great support
When I emailed asking about questions they got back to me and made the ordering process easy.
Reply from artphotolimited.com/us-en
Thank you for your great feedback! We’re so pleased to hear our team was able to answer your questions quickly and make the ordering process easy for you. That’s exactly the experience we aim to provide.
Verified
exactly what I needed, the price was great and the website was easy to use
Reply from artphotolimited.com/us-en
Thank you for your great review! We’re so happy to hear it was exactly what you needed, and that you found the price and website experience just right.
Verified
Verified
Verified
Verified
It arrived with a damaged frame
It arrived with a damaged frame.
Reply from artphotolimited.com/us-en
Dear Saho,
Thank you for your review.
We are very sorry to hear that your artwork arrived with a damaged frame. This is certainly not the condition in which your order should have been delivered.
Please contact us at customer.service@artphotolimited.com and include your order number along with a few photos of the damage.
Once we receive your message, we will investigate the issue and get back to you as quickly as possible with a suitable solution.
We apologize for the inconvenience and look forward to resolving this for you.
Kind regards,
Team ArtPhotoLimited
Verified
Great value, fast delivery
My piece was delivered on time and was impeccably packed. Excellent value.
Reply from artphotolimited.com/us-en
Thank you so much for your kind feedback! We’re delighted to hear your piece arrived on time and was impeccably packed. We hope to welcome you back again soon!
Verified
Verified
Verified
Verified
Professional, high quality photography, quick response on e-mails and answers
Reply from artphotolimited.com/us-en
Thank you for your feedback! We're delighted to hear that the quality, professionalism, and responsiveness met your expectations. It’s great to know our email support was helpful as well!
Verified
Verified
Verified
Verified
Easy to order. Love the print and frame.
Reply from artphotolimited.com/us-en
Thanks for your comment! Great to hear the ordering process was easy and that you loved both the print and the frame 😊
Verified
Verified
Verified
Verified
