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Top positive review
Jun 28, 2023
Verified review
Rýchle doručenie tovaru, profesionálna a príjemná komunikácia. Predajca v obchode na Miletičovej v BA veľmi ochotný a príjemný. Batoh Ospray 👍 a v neposlednom rade výborná cena. Ďakujem.
I received a wrong item (in different color than I ordered). Luckily my sister is OK with it so I will keep it, but if it was me I would return it. But the shipping was fast, that was nice. Oh and about communication - I have only received one email confirming my purchase, nothing more about expedition and so. I also somehow subscribed for newsletters, which I voluntarily did not do. I've been wondering if this practice is even legal. So therefore the low rating - fast shipping, but overall disappointing. Thank you.
slabota…vycistilo iba niektore spiny na teniske …podobny ciel by som dosiahol kebyze cistim s prostriedkom na riad alebo takym dacim. Ocakaval som ovela viac, ze tenisky budu krasne biele a nie bielo-sivo-spinave…ale donaska v pohode za 2-3 dni to tu bolo
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Apr 9, 2024
Verified review
Nie som si istá či sú conversy odtiaľto original. Mam uz niekoľko párov converse topánok z iných obchodov ale tieto sú až podozrivo ľahké a veľmi zapáchajú "čínskym" obchodom.
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Answer by Shooos.sk
Apr 10, 2024
Dobrý deň,
ďakujeme za Vašu recenziu. Všetok náš tovar je originálny. Ak sa Vám tovar nepáči, viete ho zadarmo vrátiť cez Packetu. Všetky informácie nájdete na tejto stránke.
https://return.shooos.sk/shooos/sk_SK
S pozdravom,
Team Shooos
Mar 25, 2024
Verified review
Money not refunded
Parcel returned 12.3. , after 13 days money haven't been refunded
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Answer by Shooos.sk
Mar 26, 2024
Dobrý deň,
ďakujeme za Vašu recenziu. Peniaze posielame do 14 dní od prijatia zásielky, dnes Vám bola suma vrátená.
S pozdravom,
Team Shooos
Jul 14, 2023
Verified review
I received a wrong item (in different color than I ordered). Luckily my sister is OK with it so I will keep it, but if it was me I would return it. But the shipping was fast, that was nice. Oh and about communication - I have only received one email confirming my purchase, nothing more about expedition and so. I also somehow subscribed for newsletters, which I voluntarily did not do. I've been wondering if this practice is even legal. So therefore the low rating - fast shipping, but overall disappointing. Thank you.
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Jul 9, 2023
Verified review
Nikdy nedostanem faktúru ani iný doklad o kúpe. Čísla nesedia , niekedy je Vaše číslo o pol čísla väčšie a nie je to tam uvedené.
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Answer by Shooos.sk
Jul 18, 2023
Dobrý deň, ďakujeme za hodnotenie. Faktúru posielame do emailu. Ak by ste ju náhodou nedostali alebo išiel Vám email do Spamu, kľudne nás kontaktujte na shooos@shooos.sk. Číslovanie uvádzame primárne v UK veľkostiach a tie určite sedia. Každá značka uvádza iné EUR veľkosti a tam môžu byť rozdiely. S pozdravom, Michal Mládek, Shooos.
Aug 20, 2023
Verified review
Shooos did not notify me before closing early
I ordered 2 pairs of Birkenstock shoes for pick-up on Friday, 18th August. I arrived at 16:00 in front of the store to pick them up, but it closed early without notifying me. I had a flight early the next day so I could not pick up the shoes. I tried calling Shooos on 3 different numbers but no one picked up.
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Answer by Shooos.sk
Aug 25, 2023
Hello,
thank you for your review. Our shop was open. We are sorry if you did not get to our shop at 16:00.
Our costumer service works from 9 am till 4 pm.
Best regards,
Zuzana, Shooos
Aug 12, 2023
Verified review
Never received my order and when I contacted them about it they just sent me an email saying I should just order it again to which I replied that they don’t have the size on the website anymore. I didn’t get a reply to this day. Very disappointed, won’t be ordering again.
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Answer by Shooos.sk
Aug 15, 2023
Dobrý deň,
ďakujeme za Vašu recenziu. Vaša objednávka sa k nám vrátila ako neprevzatá. V čase písania emailu sme mali topánky skladom. Bohužiaľ sa nám rýchlo vypredali a už nemáme Vašu veľkosť. Mrzí nás táto situácia.
S pozdravom
Zuzana, Shooos,
Dec 28, 2023
Verified review
late response and delivery
after 1 week of my payment and order came feedback, that 1 ordered item is out of stock and anyway delivery was only after xmas :(
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Answer by Shooos.sk
Dec 29, 2023
Dobrý deň,
ďakujeme za Vašu recenziu.
Ospravedlňujeme sa za komplikácie s Vašou objednávkou. Veríme, že sa to už nebude diať.
S pozdravom,
Team Shooos.
Jun 2, 2023
Verified review
Boli mi doručené topánky Palladium inej veľkosti.
Zaslala som ich späť. Zatiaĺ nemám informáciu, či ste ich obdržali.
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Answer by Shooos.sk
Jun 8, 2023
Dobrý deň, peniaze sme Vám dnes poslali na účet. Prekotrolovali sme Vašu objednávku a vyzerá, že veľkosť ste dostali presne tú čo ste si objednali. S pozdravom, Mládek, Shooos.
Aug 24, 2023
Verified review
not correct shoe sizes written on the website
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Answer by Shooos.sk
Aug 25, 2023
Dobrý deň,
Ďakujeme za Vašu recenziu. Keďže centimetre nie sú uvedené na krabici, prevod je len orientačný. EUR veľkosti aj US veľkosti sú správne. Pozrieme sa však aj na tento problém
S pozdravom
Zuzana, Shooos.
Oct 16, 2023
Verified review
Long time between order and packing and delivery. Print on socks is not so quality as I expected
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Jul 11, 2023
Verified review
2x ste mi poslali nespravnu velkost.
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Sep 17, 2023
Verified review
Communicate with customers!
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Answer by Shooos.sk
Sep 18, 2023
Dobrý deň,
ďakujeme za Vašu recenziu. Tovar máte uložený u nás na predajni od 12.9. Ak máte akýkoľvek problém, prosím kontaktujte nás na našom emaile shooos@shooos.sk.
S pozdravom
Zuzana, Shooos.
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