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eurocoinhouse.com
Reviews:

107 reviews in the last 12 months1,087 total reviews  

4.33
Good
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Top positive review

Jul 17, 2023
 Verified review
Deliveries are wry quick when it is processed. However during holiday periods, you have to wait til the person comes back and then processes it. Just need to be really aware of this. The add on prices are very high . Delivery went up by 33% this year. And on top of you pay by PayPal to be covered they charge you the commission fees they would pay. Adds about 25 euros per delivery on top. So when you make small purchases now, it is not worth it.

Top negative review

Mar 23, 2023
 Verified review
After my order was placed and paid there was no communication from the seller's side. I have send several e-mails asking for the order status and tracking number but there was no response. Avoid this seller and buy what you need from somewhere else, there are several good and trustworthy web shops that communicate with their customers and are not scams.
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Reviews for eurocoinhouse.com

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5 days ago
 Verified review
Good service and efficient
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7 days ago
 Verified review
Not possible to receive information about my order. Three weeks after order date coin is not delivered to me and it is not even clear if it was shipped or not?
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9 days ago
 Verified review

Fraud or Problem with GLS????

First to deliver order on time Also when there is a problem with the delivery of the order to reply to clients' e-mails and not to ignore them. Also change the company that you send orders to the clients...they also ignore messages e-mails etc Last but not least I ordered coins twice in the past and I had no issue. Now I ordered coins worth of almost 300 euro and so far 10 days after the "supposed delivery date" I did not receive anything. I sent e-mails to Eurocoin, to GLS and no-one is replying. Is it a fraud?? I mean I paid over 300 euro for coins and for the delivery and no-one is replying to me or deliver my order???!!! I am really very disappointed and if I do not receive anything I will post all my e-mails etc to the media and I will have to speak to the police for electronic crime.. Pavlos Korneliou
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Jan 12, 2024
 Verified review

Information about the order

Hello, can you improve the response to emails. I ordered the product, it hasn't arrived yet. When I wrote to the store, I was told that it was a pre-order, while when ordering, it was written that the product was in stock. When I wrote to them that I wanted to cancel the order and return the money to the bank account, I received no reply. I have neither money nor coins at the moment.
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Dec 30, 2023
 Verified review

No update

There is no update on the progress of the order. If they have prepared it and sent it, or if there is any problem or delay
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Dec 20, 2023
 Verified review
I have not received any shipment yet from Eurocoinhouse, meaning that it is hard to rate something that has not happened. Order was placed Dec. 6th which makes me wonder if the mule has broken it's leg
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Dec 20, 2023
 Verified review

Ignoring my order

For two weeks now, I have been waiting for the delivery of my order. In the account, it indicated as "completed." I wrote to the contact email and through the feedback form but have not received any answer. I called by phone too. No communication with me from the company after payment! UPD: I've received my order. Everything was fine except communication and unpredictable time frame for delivery.
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Dec 14, 2023
 Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either
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Nov 15, 2023
 Verified review
everything OK
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Nov 6, 2023
 Verified review
Not too fast
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Nov 3, 2023
 Verified review
Quality
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Oct 31, 2023
 Verified review
Long time to send
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Oct 30, 2023
 Verified review
I made an order of 4 2euro coins. One of them had a mark on it, that doesn't response to the uncirculated condition. I send them also a photo. The official answer was that they will send me another one when I place a future order. What about if I don't want?? They must be more careful about the coins they pick and send. I don't want to make any future order
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Sep 23, 2023
 Verified review
I get my order and everything is perfect. I was worried because they don’t reply on my messages but in the end I get everything as described.
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Sep 9, 2023
 Verified review
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Aug 31, 2023
 Verified review
I picked and paid for the coins two weeks ago. I didn't get coins, no message. I have written 4 letters, but I have not received any response.
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Aug 22, 2023
 Verified review

Order not received

I have made my order on August 4th, and untill now i have not received any notification about shipping. I sent an email more than a week ago and i did not receive an answer. I called several times and there is no answer. I am not even sure whether i will get my money back!
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Aug 13, 2023
 Verified review
I placed my order on 31.07.2023, which was confirmed, and payment by bank transfer deducted from my account on 01.08.2023. To date nothing received nor has an email sent by me, enquiring about my order, been acknowledged. I can only assume that I have lost the money paid. Is it possible that Trusted Shops AG may have some influence with Eurocoinhouse.
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FP
fernando p.
pierrefonds
Jul 27, 2023
 Verified review
The coins were delivered today at my door. It took longer than usual but it was worth.
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Jul 17, 2023
 Verified review
Deliveries are wry quick when it is processed. However during holiday periods, you have to wait til the person comes back and then processes it. Just need to be really aware of this. The add on prices are very high . Delivery went up by 33% this year. And on top of you pay by PayPal to be covered they charge you the commission fees they would pay. Adds about 25 euros per delivery on top. So when you make small purchases now, it is not worth it.
Report review