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Most relevant positive review
Mar 25, 2024
Verified review
The variety of the collective coins. The history of the firm as I thoroughly read it. And the prompt delivery of the coin I bought.
I got disappointed only with the delivery cost as the cost was nearly the same as the coins cost I bought! Next time I will better buy more coins…. and hopefully have a discount….
First to deliver order on time
Also when there is a problem with the delivery of the order to reply to clients' e-mails and not to ignore them.
Also change the company that you send orders to the clients...they also ignore messages e-mails etc
Last but not least I ordered coins twice in the past and I had no issue. Now I ordered coins worth of almost 300 euro and so far 10 days after the "supposed delivery date" I did not receive anything. I sent e-mails to Eurocoin, to GLS and no-one is replying. Is it a fraud?? I mean I paid over 300 euro for coins and for the delivery and no-one is replying to me or deliver my order???!!!
I am really very disappointed and if I do not receive anything I will post all my e-mails etc to the media and I will have to speak to the police for electronic crime..
Pavlos Korneliou
Hello, can you improve the response to emails. I ordered the product, it hasn't arrived yet. When I wrote to the store, I was told that it was a pre-order, while when ordering, it was written that the product was in stock. When I wrote to them that I wanted to cancel the order and return the money to the bank account, I received no reply. I have neither money nor coins at the moment.
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Jan 3, 2024
Verified review
Very Good.
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Dec 30, 2023
Verified review
No update
There is no update on the progress of the order. If they have prepared it and sent it, or if there is any problem or delay
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Dec 24, 2023
Verified review
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Dec 21, 2023
Verified review
Thank you for the coins, I have ordered coins several times, the delivery is fast and of good quality!
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Dec 20, 2023
Verified review
I have not received any shipment yet from Eurocoinhouse, meaning that it is hard to rate something that has not happened. Order was placed Dec. 6th which makes me wonder if the mule has broken it's leg
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Dec 20, 2023
Verified review
Ignoring my order
For two weeks now, I have been waiting for the delivery of my order. In the account, it indicated as "completed." I wrote to the contact email and through the feedback form but have not received any answer. I called by phone too. No communication with me from the company after payment!
UPD:
I've received my order. Everything was fine except communication and unpredictable time frame for delivery.
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Dec 19, 2023
Verified review
Nice presentation pack!
They have many surprising numismatic things, like capsules, mint marks, presentation packs and special items...so thanks for that!!!
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Dec 14, 2023
Verified review
Product didnt arrive yet. Order placed 30th Nov. No updates or anything since. Sent follow up email 12th Dec and no response to that either