lloydspharmacy.ie/

Reviews:

Dear Patsy, We apologise for the inconveniences you experienced with the packaging of your order. We take quality control very seriously and will investigate this issue further to ensure it does not happen again in the future. Please reach out to our customer service team if you wish to discuss this further. Thank you for bringing this to our attention. Best regards, LloydsPharmacy Ireland

Dear Geraldine, Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced with the delivery time and packaging of your order. We strive to provide a seamless and satisfactory shopping experience for all our customers, and it's disheartening to hear that we fell short of meeting your expectations this time. We understand the importance of prompt delivery and secure packaging, especially for delicate items like tablets. We'll certainly review our processes to ensure that such issues are addressed promptly and effectively in the future. If there's anything else we can do to make this right or if you have any further feedback, please feel free to reach out to us. Best regards, LloydsPharmacy Ireland

Dear Cezar, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with the packaging of your order and the lack of confirmation from the courier. Ensuring that our products are properly packaged to prevent damage during transit is a top priority for us, and we're disappointed to learn that your items did not meet our usual standards in this regard. Your feedback is invaluable to us, and we'll be sure to address these issues with our packaging and delivery processes to prevent similar occurrences in the future. If there's anything we can do to make this right or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're here to help in any way we can. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Best regards, LloydsPharmacy Ireland

Dear Flaviu, Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience caused by receiving the incorrect products. We're glad to hear that our customer service team has already assisted you in resolving this issue. Ensuring you receive the correct products that meet your needs is essential to us. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We value your feedback and the opportunity to improve our service. Thank you for choosing us, and we hope to serve you better in the future. Best regards, LloydsPharmacy Ireland

Dear Siobhan, I sincerely apologise for the delay you’ve experienced with your order. We understand how frustrating this can be and appreciate your patience. I'm pleased to inform you that your parcel is now awaiting collection at your chosen store. You should have received an email notification with the details, but if not, please check your spam or junk folder. If you need any further assistance or have any questions, feel free to contact us. We are here to help and ensure you have a smooth experience. Thank you for your understanding. Best regards, LloydsPharmacy Ireland

Dear Danijela, We sincerely apologise for the inconvenience you experienced with your broken blush upon delivery. Your satisfaction is incredibly important to us, and we're committed to resolving this matter promptly. We understand your frustration regarding the lack of response to your inquiry about the return process. Please accept our apologies for any delay in communication. To ensure we address your concerns and facilitate the replacement of your broken blush, we kindly ask you to contact us directly at info@lloydspharmacy.ie quoting your order number. Our dedicated team is ready to assist you with the return process and ensure the issue is resolved. Once again, we apologise for any inconvenience caused and appreciate your patience and understanding. We value your feedback and the opportunity to make things right. Best regards, LloydsPharmacy Ireland

Dear Mary, Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience you experienced with the slow delivery and for only receiving one out of the three items you ordered. We understand how frustrating this must have been for you. We're glad to see that you were promptly refunded for the items that were out of stock. While we strive to maintain adequate stock levels, unfortunately, there are times when unforeseen circumstances lead to items being unavailable. Your feedback is valuable to us, and we will use it to improve our inventory management processes to minimize such occurrences in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. We're here to help and ensure your satisfaction with our service. Thank you for your understanding and for giving us the opportunity to address this issue. Best regards, LloydsPharmacy Ireland

Dear Nigel, We're sorry to hear about the issue with your order. We apologise for any inconvenience this may have caused you. To get this matter resolved as quickly as possible, we kindly ask you to reach out to our customer service team at info@lloydspharmacy.ie, quoting your order number. They'll be more than happy to assist you in resolving the issue and ensuring that you receive the correct product. Your satisfaction is important to us, and we're committed to making things right for you. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards, LloydsPharmacy Ireland

Dear Will, Thank you for reaching out to us regarding your order. According to the An Post tracking information, your package was delivered on May 3rd. If you haven't received it, we recommend contacting our customer service team at info@lloydspharmacy.ie, quoting your order number, so we can further investigate this matter and assist you accordingly. Your satisfaction is our priority, and we're here to ensure that you receive the assistance you need. Best regards, LloydsPharmacy Ireland

Dear Fiachra, I'm sorry to see that you had a negative experience with us. Your satisfaction is very important to us, and we would like to understand what went wrong so we can make it right. Please reach out to us directly at info@lloydspharmacy.ie so we can address your concerns and work towards a resolution. Thank you for your feedback. Best regards, LloydsPharmacy Ireland

Dear Adrian, We noticed your two-star review and wanted to ensure that everything is satisfactory with your recent experience. If there are any issues or concerns you'd like us to address, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we're here to assist you in any way we can. Please feel free to contact us at info@lloydspharmacy.ie. We appreciate your feedback and look forward to the opportunity to make things right. Best regards, LloydsPharmacy Ireland

Dear Sarah, We sincerely apologise for the inconvenience you experienced with your recent order. We understand how frustrating it must be to receive conflicting information about stock availability. Unfortunately, due to the dynamic nature of our inventory system, discrepancies can sometimes occur between our online store and our physical stock levels. We strive to keep our online inventory as accurate as possible, but occasionally, unforeseen issues arise, leading to discrepancies like the one you encountered. Regarding the items that were marked as out of stock in your order but are still available online, we are actively working to rectify this inconsistency and ensure our systems are updated accordingly. We value your feedback and want to make things right for you. If you'd like to discuss this matter further or explore alternative options, please don't hesitate to reach out to our customer service team. They are here to assist you and ensure your shopping experience with us meets your expectations. Once again, we apologise for any confusion or frustration this situation has caused. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our processes. Thank you for bringing this to our attention. Best regards, LloydsPharmacy Ireland

Dear Donnacha, We sincerely apologise for the inconvenience you've experienced with your recent order. We understand how frustrating it can be to place an order for items listed as available, only to later find out they are not in stock. We acknowledge the issue and are actively addressing our online inventory system to prevent such discrepancies in the future. Your feedback is invaluable to us, and we are committed to improving our processes to ensure a smoother and more accurate shopping experience for our customers. In the meantime, we appreciate your patience and understanding. If there is anything specific you would like us to assist you with or if you have any further concerns, please don't hesitate to reach out to our customer service team. We value your business and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention. Best regards, LloydsPharmacy Ireland

Dear Mihail, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the missing product from your recent order. Your satisfaction is our top priority, and we want to ensure that this issue is resolved promptly. To better assist you and ensure we address this matter to your satisfaction, could you please reach out to our dedicated customer service team? They are equipped to swiftly investigate and rectify any discrepancies with orders. You can reach them at info@lloydspharmacy.ie, and they will be more than happy to assist you in resolving this matter promptly. Once again, we apologise for any inconvenience this may have caused and appreciate your understanding. Looking forward to resolving this issue for you. Best regards, LloydsPharmacy Ireland

Dear Oksana, Thank you for reaching out regarding your recent order. I understand your concern about the delivery status. According to the tracking information provided by An Post, it indicates that your parcel was delivered yesterday (21st March). If you have any further questions or if there seems to be any discrepancy with the delivery, please don't hesitate to let us know. We're here to assist you and ensure your satisfaction with our service. Best regards, LloydsPharmacy Ireland

Dear Geraldine, We sincerely apologise for the inconvenience you've experienced with your recent orders. We understand how frustrating it can be to place an order for items listed as available, only to later find out they are not in stock. We acknowledge the issue and are actively addressing our online inventory system to prevent such discrepancies in the future. Your feedback is invaluable to us, and we are committed to improving our processes to ensure a smoother and more accurate shopping experience for our customers. In the meantime, we appreciate your patience and understanding. If there is anything specific you would like us to assist you with or if you have any further concerns, please don't hesitate to reach out to our customer service team. We value your business and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention. Best regards, LloydsPharmacy Ireland

Dear Toyah, We sincerely apologise for the inconvenience and frustration caused by the delay in shipping and the oversight with your order. Your experience does not meet the standards we strive to uphold, and we deeply regret any inconvenience this may have caused. We understand your disappointment in receiving an item that was out of stock and still being charged the shipping fee. Please accept our sincerest apologies for this oversight. To make things right, we have processed a full refund for the shipping fee to your original payment method. Additionally, as a token of our apology, we would like to offer you a 10% discount should you decide to purchase with us again. You can use the discount code WEARESORRYTOYAH during checkout to redeem your discount. We hope this gesture demonstrates our commitment to providing you with a better shopping experience in the future. Again, we truly apologise for any inconvenience this situation has caused. Your feedback is invaluable to us, and we will take steps to ensure that similar issues do not occur in the future. Thank you, LloydsPharmacy Ireland

Dear Jacintha, We appreciate you taking the time to share your feedback with us. We apologise for any inconvenience caused by the packaging of your recent order. We understand the importance of sustainable practices and are committed to minimizing our environmental impact. Your concerns regarding excessive packaging have been duly noted, and we are actively working to improve our packaging processes to ensure a more eco-friendly approach. We value your input as it helps us make necessary adjustments for a better customer experience. We appreciate your business and thank you for bringing this to our attention. If you have any further questions or concerns, please feel free to contact our customer service team. We are here to assist you and strive to make your future experiences with us more positive. Best regards, LloydsPharmacy Ireland