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Review summary
Customers are highly satisfied with the fast and reliable delivery of their orders. Reviewers consistently highlight the high quality, craftsmanship, and durability of the products. Many appreciate the wide and unique selection of shoe care products and accessories. The packaging is frequently described as high-quality, secure, and sometimes environmentally friendly. The returns process is noted as smooth and hassle-free, even when initial mistakes occur. Customer service is generally appreciated for being helpful, responsive, and friendly. A few customers mention initial issues with customer service.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsLanger & Messmer
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Great Support!
I had a somewhat complicated ordering process because the item I wanted, a boot stretcher for the instep, was out of stock for many months. I received direct and personal assistance, and in the end, after some effort, I received the desired product. The contact was mostly quick and informative. I would gladly use this service again if needed!
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Product was well described and safely shipped. Description of the product is one thing, when the result matches it, it is wonderful. Polishing shoes becomes a passion; the result: a well-cared-for shoe. Wearing the shoes makes one happy, especially when the shoes are still well-kept and stylish in the evening.
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After Initial Difficulties
After initial difficulties in properly using the pliers, I was convinced by these pliers in conjunction with the stretching spray. I carefully stretched the area on both shoes generously over several days. The high-quality real leather ankle boots are much more comfortable to wear, and the pressure on the bunion is not as painful. However, I am bothered by the circles that are visible on the leather.
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Top online retailer with premium shoe trees …
Attractive offers for shoe trees (usually once a year). Easy ordering and payment process. Fast delivery in environmentally friendly packaging. In short, everything you can expect from a modern online retailer today.
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As always, completely satisfied.
As always, I am completely satisfied with the shoe trees from Langer & Messmer. I have been using them for years. Delivery was prompt and the product, as always, impeccable.
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Excellent Quality
Excellent quality, good response to specific requests, best packaging like in old German times. Not comparable with inferior junk from Asia.
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Fast Delivery
Fast delivery. The quality of the shoe trees is as great as ever.
It was a bit of a shame that the shoe trees were offered at a discount two days after my order.
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Unfortunately, I initially received the wrong delivery. When I got the correct delivery, the light cleaning cloth was missing. Otherwise, everything was okay.
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The Lederschatz Loafers were quick to deliver...
The Lederschatz loafers were delivered quickly. The leather and craftsmanship quality is, as always, outstanding. Thank you very much!
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Simply great
Super-fast delivery of high-quality items. I have shopped here multiple times and am satisfied every time.
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Well-known high-quality shoes at great prices. Fast delivery, good service, seamless communication.
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Shoe Stretcher
Very high quality, works flawlessly, and is simple to use. Recommended and worth the money.
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Fast and Reliable Delivery
Fast and reliable delivery!
The shoe stretcher is still waiting to be used.
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When it should be the best quality
I am always pleased with the wide selection of high-quality shoe care products and laces.
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The package arrived the following day. Super clean, first-class, excellent! Highest service, outstanding quality. Just as usual. Thank you very much and best regards.
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Great Store
Great store, great products. Unfortunately, the shoes were too tight this time, but the return process worked perfectly.
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Very fast delivery, great quality, happy to order again.
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Fast shipping good product top👍🏻?…
Fast shipping good product top👍🏻👍🏻👍🏻👍🏻👍🏻
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Very Good Selection of Care Products
Very good selection of care products that you can hardly buy elsewhere, especially not in physical stores.
The delivery was very fast, the packaging was perfect.
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Very beautiful and very well-crafted leather shoes made from 100% leather!
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for Langer & Messmer
5.00
Excellent8 reviews
since Mar 31, 2026
Contact
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We are a specialist retailer for premium shoe care and classic men's dress shoes, based in Heidelberg, Germany. For over 20 years, we have been dedicated to everything that keeps fine shoes looking th...
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