puzzleYOU IEReviews:
119 reviews in the last 12 months2,104 total reviews
Excellent
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Top positive review
Dec 27, 2023
Verified review
Ordering was so simple and straightforward. The puzzles arrived on time despite being ordered very close to Christmas, and the quality was really fantastic - they look and feel like the best jigsaws you would buy anywhere.
I would have liked it to be easy to save puzzles during the ordering process so you could come back to them if you need to leave during the process, but other than that the service was flawless.
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Top negative review
Dec 11, 2023
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Puzzle you offer an exceptional service....Then ruin it by sending the gift in a box with 'Puzzle You' written all over it......A Christmas present for my wife is now ruined, because she accepted the delivery and it was blatantly obvious what the gift was..........A little forethought from a company who's products will be 99.9% gifts would have been nice!
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Reviews for puzzleYOU IE
Dec 17, 2023
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Dec 17, 2023
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Very quick and reliable, the puzzle 🧩 boxes and strong and presentable
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Dec 17, 2023
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Very fast turnaround and quality 100%
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Dec 16, 2023
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Jigsaws arrived as described. Very well made and cut.
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Dec 16, 2023
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Dec 15, 2023
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No problem with puzzleYOU but DHL delivery sevice is consistently terrible that would force me to reconsider next time.
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Dec 15, 2023
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Excellent value and arrived very quick
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Dec 15, 2023
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I sent for 3 jigsaws and love them all.
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Dec 15, 2023
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Very happy with products nd quick delivery.....
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Dec 14, 2023
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I’ve been using them for 4 years now. The quality is superb and the delivery time is great
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Dec 14, 2023
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Wonderful service. Quality jigsaws. Ideal for presents.
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Dec 13, 2023
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Dec 13, 2023
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Dec 13, 2023
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Dec 13, 2023
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Always buy my jigsaws here, great service and beautiful work
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Dec 12, 2023
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Dec 12, 2023
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It's a present, has not been opened but service delivery and the box all great
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Dec 11, 2023
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Dec 11, 2023
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A bit retarded.....
Puzzle you offer an exceptional service....Then ruin it by sending the gift in a box with 'Puzzle You' written all over it......A Christmas present for my wife is now ruined, because she accepted the delivery and it was blatantly obvious what the gift was..........A little forethought from a company who's products will be 99.9% gifts would have been nice!
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Answer by puzzleYOU IE
Dec 13, 2023
We have sent all parcels without our logo in the past, but the result was that too many parcels were either refused and sent back to us or opened immediately by wifes who did not know that their husband had ordered something.
Nowadays, they will be able to guess from the logo on our parcel that there is a puzzle inside, but at least they do not refuse the parcel any more and the best thing is: they will keep the parcel closed so as not to spoil the surprise of what is actually on the puzzle. All that would be needed now are husbands who think ahead and make sure that the parcel doesn't end up with the wife before Christmas' Eve. That's why, in the ordering process, we offer the possibility to enter a working address, a neighbours address or to choose a pick up point for delivery.¯\_(ツ)_/¯
Dec 11, 2023
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The box & outside wrapper was wet
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Answer by puzzleYOU IE
Dec 13, 2023
As a producer of high quality puzzles it is really disappointing to get 2 stars deducted for bad weather and a stupid courier driver.