Online I would have liked the mask products sorted by type ie all Premium together etc. I had to go through the whole lot to find what I wanted. This is my 2nd order from the company, the previous order was good quality, hard wearing and a reasonable price. Washing was easy.
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1 year ago
I ordered 4 masks in XL size for my husband. I was expecting the mask itself would be larger, as in covering half the size of his face and extending a little below the jawline. Only the ear loops are longer than usual. Disappointed that it’s a regular sized face mask.
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Verified review
3 months ago
Bestelling is correct afgeleverd, maar had beter als “brievenbuspakje” verstuurd kunnen worden.
Het idee van calve sleeves vind ik perfect, alleen jammer dat er geen maat XS is. Maat S zakt af en dan werkt het niet meer goed.
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Verified review
1 year ago
I ordered 4 masks in XL size for my husband. I was expecting the mask itself would be larger, as in covering half the size of his face and extending a little below the jawline. Only the ear loops are longer than usual. Disappointed that it’s a regular sized face mask.
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Answer by iskovital.com
1 year ago
Dear Maria,
Thanks for your review. We are sad to hear that the size was not a good fit for your husband. Our customer support will contact you to help you out with the problem.
Best Regards
Verified review
8 months ago
It is now a week since I placed the order. My order is still not yet been delivered. I think next time I will order from a UK based company. It is not clearly obvious that you are based in Europe. Your charges are in GBP. Luckily I do not need the face masks in a hurry.
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Answer by iskovital.com
8 months ago
Hi there. Thanks for your review.
We understand the importance of your order and we sincerely apologize for the inconvenience. We are doing everything we can to get your order delivered on time, however, due to high volume of online shopping and impacts of Covid-19, we are experiencing delays with our shipping partners.
Your tracking link shows that order is out for delivery, and hopefully should arrive to you soon.
Once again, our apologies for the long wait.
Keep safe!
Best regards
Verified review
1 year ago
This order was fine but I made a subsequent order on 25th August to which there has been no response or shipping date. Please advise status.
Graham Clark
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Answer by iskovital.com
1 year ago
Hi Graham,
Thanks for your review. The confirmation with track and trace link usually comes from a listing e-mail, it could be that it went straight to your spam. But we will send you an e-mail with the updates of your order right away. :)
Sorry that you haven't received it in good time.
Best wishes
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