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Top positive review
Dec 3, 2023
Verified review
Good quality for the price. It's very practical to have all the cards in one place, and they don't get lost. It's easy to keep it in your pocket due to its size, so it won't get easily stolen. The material is resistant, they usually last 2 years. This is my 3rd one. Since I found out this wallet 6 years sgo, I've never used another one and I won't change for another brand or model.
I was somewhat disappointed when I received the item,as it did not live up to the promotional picture.It felt flimsy and 'cheap'.It did'nt explain that the wallet I chose require's you to insert coins behind the cover.Also I was quite amused that although I live in Éire,all of the updates I received were in 'German',which I do admit were very efficient,despite the fact that I could'nt understand them.
However,having inserted the coins,the wallet took on a whole new appearance.I've submitted a picture of the 'finished article',and to be honest...I 'LOVE' it...
Good afternoon,
Thank you for your feedback.
Your order has arrived in the destination country and is still on its way to you. We have sent you the consignment number by e-mail. Thank you very much.
Best regards and have a good day
I-CLIP Team
May 21, 2023
Verified review
I was somewhat disappointed when I received the item,as it did not live up to the promotional picture.It felt flimsy and 'cheap'.It did'nt explain that the wallet I chose require's you to insert coins behind the cover.Also I was quite amused that although I live in Éire,all of the updates I received were in 'German',which I do admit were very efficient,despite the fact that I could'nt understand them.
However,having inserted the coins,the wallet took on a whole new appearance.I've submitted a picture of the 'finished article',and to be honest...I 'LOVE' it...
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Nov 30, 2023
Verified review
No personal conatct with buyer/typical emails
You only receive emails in German, no tracking number unless you sign up. No follow up email regarding shipment. I am still expecting the package.
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Answer by i-clip.com/en
Dec 4, 2023
Hello,
Thank you for your feedback. Your order is still on its way to you. You have received your tracking link from us by email.
Thank you very much.
Best regards
I-CLIP Team
Aug 4, 2023
Verified review
Don't promise delivery within 2-3 days if you can't fulfill. It's been 7 days now and the delivery destined to Spain hasn't even left Germany yet.
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Answer by i-clip.com/en
Aug 11, 2023
Hello,
Thank you very much for your feedback. We are very sorry that your Sednung did not arrive within 3 days. Your order was placed on Friday afternoon. We handed it over directly to DHL on Monday 31/07/2023. Since 07.08.2023 your shipment is ready for collection. Thank you very much.
Best regards
I-CLIP Team
May 24, 2023
Verified review
Payed but not arrived long time ago...
We order I-clips long time ago, but still not arrived, however the money was charged same time as the order was...
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Answer by i-clip.com/en
Jun 6, 2023
Hello,
We are very sorry that your order has not arrived. Please contact us urgently by mail so that we can help you as soon as possible.
Thank you very much.
Best regards
I-CLIP Team
Sep 23, 2023
Verified review
Ordered a product.
Advertised to be delivered in 2 days
Still waiting after 6 days.
Communication not good
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Answer by i-clip.com/en
Sep 25, 2023
Good morning,
we are very sorry that the communication is not good from your point of view. We received your message on Friday 22/09/2023 and replied within 30 minutes informing you what steps we have taken. As we received a reply from DHL today, 25.09.2023, we sent you a message directly this morning with the information where your order is located and including the tracking link.
Thank you.
Best regards
I-CLIP Team
Sep 12, 2023
Verified review
To write your e-mails in english and to be quicker in delivering the goods.
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Nov 5, 2023
Verified review
currently still not received the order...
ordered on 10/29/2023
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Answer by i-clip.com/en
Nov 6, 2023
Hello,
Thank you for your feedback. You contacted us on 05.11.2023 regarding the problem and we have already initiated all necessary steps today, 06.11.2023, to solve your problem with the delivery as quickly as possible.
In the event of problems with the delivery, it is important to contact us immediately so that we can verify everything with DHL in the shortest possible time.
Thank you.
Best regards
I-CLIP Team
May 24, 2023
Verified review
Have not received my wallet yet
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Answer by i-clip.com/en
Jun 6, 2023
Hello,
We are very sorry that your order has not arrived. Please contact us urgently by mail so that we can help you as soon as possible.
Thank you very much.
Best regards
I-CLIP Team
Oct 9, 2023
Verified review
I never received the product.
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Answer by i-clip.com/en
Oct 10, 2023
Hello,
Thank you very much for your feedback. In cases like this, it is important to contact us as soon as possible and directly so that we can clarify this with the delivery company. According to the tracking, the parcel was damaged during delivery, which is why it has not yet arrived. Please contact us via email so that we can solve the problem as soon as possible.
Thank you very much.
Best regards
I-CLIP Team
Oct 25, 2023
Verified review
I don’t receive the item
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Answer by i-clip.com/en
Oct 26, 2023
Hello,
Thank you very much for your feedback. Your order arrived in Greece yesterday, 25.10.2023 and is still on its way to you. We have emailed you your tracking number, which you can use to track your parcel.
Thank you very much.
Best regards
I-CLIP Team
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