Review summary
Customers consistently praise the fast and reliable delivery, as well as the practical, durable, and high-quality products that meet their expectations. Customer service is frequently described as friendly, fast, and helpful. Many also appreciate the broad and practical assortment tailored for teachers, and generally find the products cost-effective. Ordering is often described as straightforward and uncomplicated, and most customers are satisfied with the packaging. Additionally, most issues or complaints are resolved quickly. Some customers note occasional delivery delays or issues with the shipping provider. There are remarks about certain items being expensive or concerns about inconsistent price-performance. A subset of reviewers mention slow or unclear responses from customer service. Some wish for more product options or regret the removal of certain items. Technical or payment issues during ordering are also reported, and a few find the returns process complicated. Several customers mention problems with packaging, such as missing freebies, damaged goods, or poor handling of live items.
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How Trusted Shops prevents fake reviewsReviewsTimeTEX CZ
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A huge thank you for my order being fulfilled despite my incorrect date choice. The butterflies have almost all emerged and are doing well :-)
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The products are high quality and perfect for teaching or lesson preparation. The shipping is prompt. I will gladly continue to buy from TimeTex.
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The ordering of my items was hassle-free and the shipping was fast. Unfortunately, the package did not include the promised free surprise. That was a bit disappointing. Otherwise, the packaging and shipping were great.
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Reliable writing tablet for all purposes, from doodles to circuit design
I've been using the digital slates for a while now and bought replacements when my stock ran out. You can really use them for everything. At home and work, I use them every day for doodling, calculating, laying out, language learning, explaining, etc. It works much better and without wasting paper. The competition doesn't keep up, only TimeTex has lines that are so thin and sharp, and there are no dust particles, etc., under the film that create points when you pass over them. It would be practical if the boards came in different sizes. I have a smaller and several larger ones from competitors at home. They work, but not as well as those from TimeTex. Unfortunately, I can't switch out. Sometimes, a larger board with 12" is the standard and more comfortable.
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Good calendar with plenty of space
Good calendar. What I don't understand is why the Natura variant is more expensive than the high-gloss edition? And why aren't there ribbons to mark pages in the Natura variant?
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TOP, because...
... very good quality of office and school materials with a large selection and
fast delivery, friendly staff and good advice
come together.
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Well-sorted assortment around school and care. From magnets to hearing protection, everything is included. Timely delivery and well-detailed invoice.
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Recommendable product. The compact teacher's calendar A4 has been a reliable companion for several years.
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Good selection of products, fair prices, quick processing.
The "Easter coupon" is annoying as it can only be redeemed with a minimum order value.
Ordering extra things that you don't need at the moment cannot be in the spirit of sustainability.
I don't want to receive such enticements in the future.
Thank you...
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Fast delivery! Goods directly complete.
Material will be used with the students only after the summer holidays, therefore evaluation is not yet possible!
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Ordered something for the first time: Math game for multiplication tables. It honestly impressed me and the student.
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Return big problem
The delivery was fast, but it was not clear for one type of stamp that you need an extra stamp pad. Returning is complicated and costly, as it cannot be sent unfree. I had to get a package label myself, fill it out myself, get a box, because otherwise, you have to shout fully at the opener, copy the shipping receipt and pay for the return.
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Very good presentation of the articles, tested in everyday school practice. Easy ordering, reliable delivery. I am very satisfied.
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Reconsider shipping method for live animals
Shipping live animals through package delivery without live tracking is negligent at these temperatures. Unfortunately, our caterpillars were thrown upside down into the school mailbox and remained there all afternoon until morning at 35 degrees in the shade.\nUnfortunately, some caterpillars did not survive!
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Reply from TimeTEX CZ
Thank you very much for your review. As our customers' opinion is important to us and we continuously develop, we take this very seriously. We have already forwarded the remark to our responsible colleagues. As you indicated that there were developmental issues due to the delivery, our customer service will also contact you.\nIn this case, we can offer you a suitable replacement.\n\nBest regards\nYour TimeTEX Team
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The ordered item does not correspond with...
The ordered item does not quite meet my expectations. A lot of plastic and
in this case, I would prefer a more realistic representation and movement of the individual planets. The item is also recommended for educational purposes.
Otherwise, ordering and payment were straightforward.
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Reply from TimeTEX CZ
Thank you for your review. We regret that the product does not fully meet your expectations. If you still have the original packaging, you can contact our customer service to inquire if a return is possible even outside the usual 14 days. We also always welcome feedback from our customers to continue developing our shop and products. So, you are welcome to send us a short note detailing what you would like from the product. We will then pass this on to the relevant department to explore the possibilities.
Best regards,
Your TimeTEX Team
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The ordered item does not quite meet my expectations. A lot of plastic and
in this case, I would wish for a more lifelike representation and movement of the individual planets. The item is also recommended for educational purposes.
Otherwise, ordering and payment were uncomplicated.
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Reply from TimeTEX CZ
Thank you very much for your review. We regret that the product does not quite meet your expectations. If you still have the original packaging, you can inquire with our customer service if a return is possible outside the standard 14 days. Additionally, we always appreciate feedback from our customers to further develop our shop and products. Please feel free to send us a short note outlining what you would like from the product. We will then pass this on to the appropriate department to review the possibilities.
Best regards
Your TimeTEX Team
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Teacher's Planner
I've been buying the teacher's planner at TimeTex for ages. It meets all my requirements and the customer service is also good.
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Reconsider the method of shipping live animals
Shipping live animals via parcel without live tracking is negligent at these temperatures. Unfortunately, our caterpillars were thrown upside down in the school's mailbox and stayed there the entire afternoon until morning at 35 degrees in the shade.
Unfortunately, some of the caterpillars did not survive!
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Reply from TimeTEX CZ
Thank you very much for your review. As our customers' opinions are important to us and we strive to continuously improve, we take these matters very seriously. We have already forwarded the comment to our responsible colleagues. Since you indicated that there were issues in development due to the delivery, our customer service will also contact you.
In this case, we can offer you an appropriate replacement.
Best regards,
Your TimeTEX Team
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Excellent
Well thought out, provides excellent structure, clear, sufficient space for daily notes
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Simple Order
The selection is good and the order is quick and straightforward. Partly, the price-performance ratio is not entirely understandable.
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