I ordered first time and had no follow up on when to receive my parcel by email which is normally done. Instead I found a note I my physical mailbox which was about to get lost in publicity papers. Very unsafe and old fashioned. I loved the jacket but returned it as too small. No return label was given so I had to struggle with UPS as a private client. I hope I will be reimbursed. I now bought the jacket in a larger size, but again 10 days gone and no update as to when I will receive it? This leaves me with an unsafe feeling.
We didn't receive ower order....10 days after we buyd socks
Report review
Answer by sportfits.eu
Jun 6, 2023
Hello and thank you for your review!
We are sorry that you have not received your order yet. Your order had a delivery time of 11-13 working days (see order confirmation). Our shipping team handed over your order to DHL on 01.06.2023, unfortunately there seems to have been slight delays there. However, according to the shipment tracking, the package will arrive soon. For more information, please see the shipping confirmation.
Best regards
Your SportFits Team
Dec 17, 2023
Verified review
Report review
Answer by sportfits.eu
Dec 21, 2023
Hello,
Thank you for your feedback - it is of course a pity that you were not happy with us. However, as we take criticism very seriously and are always looking to improve, it would be great if you could briefly explain what exactly went wrong so that we can work on it and perhaps even make amends if we have made a mistake. You can also contact our support team at info@sportfits.eu.
Kind regards
Your SportFits Team
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.